Alanna Drinkard
Charleston,SC
Summary
An Event Planner with over 7 years of hospitality experience. Who coordinates an array of events while leading teams and running operations. As well as keeping up with the latest trends and techniques in the event industry.
Overview
8
8
years of professional experience
Work History
Sales Associate
Altar'd State
10.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Special Events Host
South Carolina State Aquarium
02.2023 - Current
- Greeted or assisted patrons entering or exiting facility.
- Directed florists, photographers, musicians and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
- Monitored crowd flow throughout the venue space.
- Oversaw clean-up activities after completion of each event.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Assessed event success and identified improvement areas through client feedback.
- Provided assistance to catering staff during meal service times.
Wedding Planner Assistant
Frelancer
05.2021 - Current
- Organized seating charts and place cards for weddings receptions.
- Worked closely with photographers to capture meaningful moments during pre-ceremony preparations as well as throughout the duration of events.
- Streamlined communication between vendors and clients by effectively managing timelines and schedules.
- Assisted with day-of-event coordination, executing flawless ceremonies, receptions, and other festivities as planned.
- Overseeing setup and breakdown of wedding decorations and rentals.
Barista ( College Internship)
Walt Disney Company
02.2021 - 02.2022
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Arranged merchandise and built eye-catching displays to increase sales.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Hospitality Management Intern
Seabrook Island Club
05.2021 - 08.2021
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Researched industry trends and competitor strategies to inform decision making.
- Maintained positive working relationship with fellow staff and management.
- Conducted interviews with customers to gain insights into their experiences.
Personal Shopper
Lowes Foods
08.2020 - 05.2021
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Answered incoming customer calls regarding product inquiries, orders, and complaints.
Drive Thru Tainer
Chick-fil-A
09.2016 - 08.2020
- Designed and developed training materials for new employees in the organization.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Explained goals and expectations required of trainees.
- Assisted with troubleshooting technical problems related to online platforms used for delivering instruction.
Education
Associate's Degree - Hospitality and Tourism Management
Trident Technical
Summerville, SC10-2021
Skills
- Event Director
- Training Leadership Skills
- Judgment and decision making
- Active learning
- Food safety and production
- Waitressing
- Barista
- Event Setup and Breakdown
- Wedding assistant experience
- Teamwork and Collaboration
- Food and Beverage Background
- Fundraising Events
- Retail Merchandising
- Merchandise Display
- Team Supervision
- Upselling
- Problem-Solving
- Detail Oriented
- Relationship Building
- Refund handling
- Daily Reporting
- Customer Assistance
Timeline
Sales Associate
Altar'd State
10.2023 - Current
Special Events Host
South Carolina State Aquarium
02.2023 - Current
Wedding Planner Assistant
Frelancer
05.2021 - Current
Hospitality Management Intern
Seabrook Island Club
05.2021 - 08.2021
Barista ( College Internship)
Walt Disney Company
02.2021 - 02.2022
Personal Shopper
Lowes Foods
08.2020 - 05.2021
Drive Thru Tainer
Chick-fil-A
09.2016 - 08.2020
Associate's Degree - Hospitality and Tourism Management
Trident Technical
Similar Profiles
Lauren MeliaLauren Melia
Brand Ambassador at Altar'd StateBrand Ambassador at Altar'd State
Lauren StumpflLauren Stumpfl
Sales Associate at Altar'd StateSales Associate at Altar'd State
Frankie FrantaFrankie Franta
Manager at Altar'd StateManager at Altar'd State