Summary
Overview
Work History
Education
Skills
Timeline
Intern
Alanna Dufresne

Alanna Dufresne

Fairmont,Minnesota

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

REM
11.2023 - Current
  • Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure.
  • Contributed to overall team success by consistently meeting or exceeding performance metrics for quality, productivity, and client satisfaction.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.

Administrative Assistant

Palm springs testing
07.2023 - 11.2023
  • Executed record filing system to improve document organization and management.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Medical Receptionist

Arrowhead Regional Medical Center
05.2022 - 07.2023
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Medical Assistant

Socal emergency centers
11.2021 - 05.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history and vital signs

Education

Medical assistant -

Concorde Career College
San Bernardino, CA
12.2021

Behavioral Therapist -

Kyo
03.2021

High School Diploma -

Green Valley
Yucaipa, CA
06.2018

Skills

  • Data Entry
  • Research
  • Office Administration
  • Quality Assurance
  • Critical Thinking
  • Attendance Record Management
  • Social Media Knowledge
  • Microsoft Outlook
  • Records Management
  • Quickbooks
  • Documentation and Reporting
  • Administrative Support
  • Microsoft Word
  • Time Management
  • File Organization
  • Computer Proficiency
  • Filing
  • Documentation and Recordkeeping

Timeline

Administrative Assistant

REM
11.2023 - Current

Administrative Assistant

Palm springs testing
07.2023 - 11.2023

Medical Receptionist

Arrowhead Regional Medical Center
05.2022 - 07.2023

Medical Assistant

Socal emergency centers
11.2021 - 05.2022

Medical assistant -

Concorde Career College

Behavioral Therapist -

Kyo

High School Diploma -

Green Valley

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Alanna Dufresne