Alanna Rivera
Merchantville,NJ
Summary
Versatile Human Resources Specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Acelero Learning
Camden, NJ
10.2018 - Current
- Functions as a Business Partner, providing consultation on a broad spectrum of HR issues and opportunities
- Coordinates all HR activities including, but not limited to employee relations, total rewards, training/development, reporting, and compliance
- Establishes effective partnerships with various teams to facilitate the provision of strategic HR services, which requires frequent travel to centers
- Facilitates pre-hire on boarding activities and new employee orientations, which includes coordinating, scheduling, and delivering HR-facilitated sessions
- Coordinates the resolution of specific policy-related and procedural problems and inquiries, and recommend operating policy and procedural improvements when identified
- Maintains HR databases, computer software systems, and manual/electronic filing systems, which include keeping employee data updated and accurate as well as providing technical support as requested
- Drives assigned HR projects to successful completion
- Performs specific research/investigation into operational issues, which may include preparing and analyzing information to effectively carry out the functions of the HR team, delegate, and company
- Participates in assigned meetings, events and training as required
- Leads the local HR department to provide HR administration and operational services efficiently and effectively in the absence of Human Resource Business Partner (HRBP)
- Assists with the supervision of department personnel, which includes training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by assigned direct reports
- Assists with managing employee communication and feedback mechanisms
- Assists with the maintenance of accurate and complete employee personnel files
- Attends relevant workshops, seminars, and conferences to stay abreast of current HR trends and practices.
Human Resources Coordinator
Acelero Learning
Camden, NJ
08.2021 - 10.2022
- Performs new hire setup, which includes completing background checks, collecting new hire paperwork, processing I-9s, and creating new hire electronic and paper files
- Coordinates and schedules HR-facilitated new employee orientation as assigned
- Tracks new hire compliance pertaining to the completion of required on boarding activities
- Provides customer service and assistance to all staff, as well as follow-up on company policies, procedures, and inquiries
- Creates and maintains the HR electronic filing system, which includes uploading documents, organizing folders, and archiving records
- Maintains all related Human Resource databases, computer and software systems as assigned, which may include Workday, AUO, Google Drive, etc
- Enters data and ensures accuracy data in various HR systems including our HRIS (Workday)
- Generates reports for various stakeholders using HR systems on a reoccurring (monthly) basis
- Ensures accurate employee records by updating HR systems, databases, spreadsheets, and paper records within established deadlines
- Prepares various HR documents, spreadsheets, and other materials as assigned or requested
- Maintains all employee files including employment files, staff training files, and employee licensing files
- Ensures HR compliance for key items including but not limited to staff qualifications, criminal background checks, health records etc
- Develops and recommends operating policy and procedural improvements.
Family Advocate
Acelero Learning
Camden, NJ
04.2019 - 08.2021
- Screen parents for eligibility to our program and complete the intake process
- Reviews application and submit qualifying children for placement
- Maintain accurate electronic and hard copy records and case notes to support positive child and family outcomes
- Engage families to enhance parent/child interactions
- Utilize family self-assessment information to assist families with self-identified goals
- Conduct Family Engagement meeting and activities designed to build social capital
- Work side by side with health, education, and other members of the family engagement team to support families to be fully engaged in all aspects of our program.
Administrative Assistant
Acelero Learning
Camden, NJ
10.2018 - 04.2019
- Develops systems to effectively organize information and provides it to others as needed
- Effectively prioritizes projects delegated by a variety of staff to accomplish tasks in the timeframe specified and at a high level of quality
- Accurately communicates information in meeting minutes, e-mail, memos, and other written and verbal correspondence
- Acts as point of contact for parent inquiries and general visitors
- Manages the Early Head Start and Head Start Counts database
- Assist Center Director with staff call outs and licensing requirements
- Assist Family Advocates with keeping children’s records up to date
- Inform/assist our families of activities in our community
- Prepared daily and monthly reports and performs financial system maintenance as required.
Public Records – Validator
Vertical Screen
Mt. Laurel, NJ
10.2015 - 04.2018
- Proofreads Actions, Courts, and/or Sex offender components
- Ensures information entered in proprietary software is correct
- Return cases back to researcher if nonconformity is located and issues and error alert
- Process expedited case components without sacrificing quality
- Maintained strictest confidentiality.
Public Records Researcher – Team Leader
Vertical Screen
Mt. Laurel, NJ
04.2016 - 08.2016
- Oversees and assist public record processors with complicated cases that have discrepancy with validations and require further research and/or judgment calls
- Assign case components which may consist of restricted states, federal components, and special client component cases to designated employees
- Research court dockets on different county and state website, as well as PACER for our federal components on both criminal and civil cases
- Translated Spanish cases into English for Puerto Rico Counties and State level criminal components.
Public Records Researcher
Vertical Screen
Mt. Laurel, NJ
10.2015 - 01.2016
- Verifies background information such as possible criminal and civil court hits, National Criminal Database, child abuse, and sex offender for employment and applicant screening purposes
- Reviews county or state agency paperwork, orders case copies, and contacts the courts to complete research
- Determines if the case is reportable per client, federal, and state requirements
- Enters research information and notes into proprietary software
- Sends information to the Actions Validators for further processing.
Senior Correctional Officer - Retired
New Jersey State Prison
Trenton, NJ
02.2007 - 09.2015
- The New Jersey State Correction Officer is responsible, during an assigned tour of duty, to ensure the custody, safety and care of criminal offenders confined in State prisons
- To provide public safety and security through the custody and management of those individuals incarcerated within the Criminal Justice system
- To ensure the safety and welfare of the staff and inmate population
- To assist in the rehabilitative efforts for those incarcerated individuals returning to the community
- To Secure Parameters by overseeing the inmates in recreational activities on the lookout for possible disturbances
- To escort inmates from their prison cells to the dining area, work area, classrooms, hospital, and chapel
- To patrol buildings and correction facility area making sure that all locks are in place and bars, windows and gates are not utilized for a probable escape
- Trained Correctional Officer Recruits on various job assignments
- Public speaking to NJSP visitors and College Tours during visitation hours
- Conduct cell searches and inmates search for forbidden items.
Education
Bachelor of Arts - Social Work
Rutgers University
05.2022
Associate in Science - Human Services
Camden County College
05.2017
Police Training Commission (PTC), Basic Training Certified -
New Jersey State Corrections Staff Training Academy
05.2007
Skills
- Employee Relations
- Filing/Retrieving
- Public Records
- Management
- Office Administration
- Organization skills
- Time Management
- Interpersonal skills
- Communication skills
- Scheduling and Record keeping
- Generate reports
- Bilingual English/Spanish
Certification
- SHRM- CP Society for Human Resources Management
- Certified Social Worker – NJ State Institution Board
Timeline
Human Resources Coordinator
Acelero Learning
08.2021 - 10.2022
Family Advocate
Acelero Learning
04.2019 - 08.2021
Human Resources Generalist
Acelero Learning
10.2018 - Current
Administrative Assistant
Acelero Learning
10.2018 - 04.2019
Public Records Researcher – Team Leader
Vertical Screen
04.2016 - 08.2016
Public Records – Validator
Vertical Screen
10.2015 - 04.2018
Public Records Researcher
Vertical Screen
10.2015 - 01.2016
Senior Correctional Officer - Retired
New Jersey State Prison
02.2007 - 09.2015
Bachelor of Arts - Social Work
Rutgers University
Associate in Science - Human Services
Camden County College
Police Training Commission (PTC), Basic Training Certified -
New Jersey State Corrections Staff Training Academy
- SHRM- CP Society for Human Resources Management
- Certified Social Worker – NJ State Institution Board
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