Overview
Work History
Education
Skills
References
Websites
Community Service
Certification
Timeline
Generic

Alanna Rowley

Eagle Mountain

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Manager

PMR Auto
American Fork
05.2017 - 09.2025
  • Managed correspondence, complaints, and queries to ensure prompt resolution.
  • Established strong relationships with customers and vendors to enhance collaboration.
  • Liaised effectively with staff, suppliers, and clients to streamline communication.
  • Implemented and maintained office administrative systems for operational efficiency.
  • Developed sales strategies that increased market penetration and boosted customer engagement.
  • Trained and mentored new sales representatives on company products and processes.
  • Analyzed market trends to identify potential growth opportunities for the company.

Sales Associate

Club Pilates Franchise LLC
Lehi
10.2021 - 04.2023
  • Operated point-of-sale system to ensure seamless transaction processing.
  • Greeted customers and delivered exceptional service to enhance shopping experience.
  • Collaborated with team to maintain positive shopping environment and boost customer satisfaction.
  • Trained new staff on sales techniques and product knowledge to improve performance.
  • Handled customer inquiries and resolved issues efficiently while maintaining professionalism.
  • Participated in promotional events to increase store visibility and attract shoppers.
  • Maintained cleanliness and organization of sales floor for optimal presentation.
  • Managed incoming telephone calls to provide accurate information about store offerings.

Executive Assistant

RE/MAX Results
Orem
09.2015 - 06.2017
  • Provided continuous, high-quality support to Head Broker.
  • Organized and prepared confidential documents for executive review.
  • Managed travel logistics, including itineraries and accommodations.
  • Assisted with tracking deadlines and deliverables for multiple projects.
  • Maintained confidential records and files related to executive operations.
  • Proofed reports to ensure accuracy and clarity.
  • Screened calls to prioritize effective communication.
  • Motivated team members to promote a positive work environment.

Sales Lead Keyholder

Pier 1 Imports Inc
Orem
07.2016 - 05.2017
  • Led team to consistently achieve sales targets during peak business periods.
  • Assisted customers by providing informed product selections, enhancing decision-making.
  • Operated point-of-sale systems accurately for transactions and returns.
  • Resolved customer complaints promptly, maintaining positive client relations.
  • Greeted customers warmly and assisted with product selection.

Assistant Manager

Beaches Tanning Center
Orem
09.2014 - 12.2015
  • Developed strong customer relationships through effective interpersonal skills.
  • Managed daily operations of tanning services and customer support to enhance client satisfaction.
  • Trained staff on equipment use and safety protocols to ensure compliance.
  • Supervised and monitored employee performance to maintain operational standards.
  • Oversaw client consultations to assess needs and recommend appropriate services.
  • Monitored inventory levels for tanning products and supplies to prevent shortages.
  • Ensured health and safety policies remained current and adhered to regulatory standards.
  • Attended meetings with upper management to align departmental goals.

M.A.C Freelance Makeup Artist

M.A.C.
Orem
10.2013 - 12.2015
  • Educated clients on makeup application techniques, enhancing facial aesthetics through tailored consultations.
  • Created custom looks based on client specifications in a high-traffic retail environment.
  • Demonstrated makeup techniques using M.A.C. products for diverse skin tones.
  • Assisted clients in selecting products aligned with individual needs and preferences.
  • Maintained cleanliness and organization of makeup stations and product displays.
  • Collaborated with team members to successfully execute promotional events and product launches.

Education

Associate of Science - Radiology

Salt Lake Community College
Salt Lake City, UT

Skills

  • Inventory management
  • Effective communication
  • Team collaboration
  • Problem resolution
  • Exceptional multi-tasker
  • Interpersonal communication
  • Attention to detail
  • Time management
  • Adaptive and creative

References

  • Dan Wilcox, Head Nutrition Coach for BYU Football, 801-913-6563
  • Lester Fuzell Jr., Assistant Loss Prevention Manager, 661-341-1815, Juniorfuzell17@aol.com
  • Eric Adams, Head Broker at RE/MAX Results, 801-836-7980, eric@sellingutah.com
  • Robyn Adams, Real Estate Agent at RE/MAX Results, 801-362-1931, robyn@sellingutah.com

Websites

Community Service

  • Feed My Sheep, 2011
  • Bags of Love, 2010

Certification

  • Utah Food Handlers Card, Sept 2025

Timeline

Sales Associate

Club Pilates Franchise LLC
10.2021 - 04.2023

Sales Manager

PMR Auto
05.2017 - 09.2025

Sales Lead Keyholder

Pier 1 Imports Inc
07.2016 - 05.2017

Executive Assistant

RE/MAX Results
09.2015 - 06.2017

Assistant Manager

Beaches Tanning Center
09.2014 - 12.2015

M.A.C Freelance Makeup Artist

M.A.C.
10.2013 - 12.2015

Associate of Science - Radiology

Salt Lake Community College

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Alanna Rowley