Alanna Shingler
Denver,CO
Summary
Compassionate student with strong dedication to helping individuals in need of emotional support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep passion for mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
5
5
years of professional experience
Work History
Crisis Hotline Volunteer
The Blue Bench
06.2023 - Current
- Participated in 40-hour training to gain knowledge from various professionals on how to best care for survivors of sexual assault via hotline calls.
- Volunteered six hours per week as on-call advocate providing emotional support, empowerment, and resources to callers.
- Relayed information from 40+ calls to supervisors to track relevant statistics.
Bartender
Charlie Brown's Bar And Grill
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends, preparing more than 200 drinks per night.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Billy's Inn
05.2020 - 05.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Mental Health Worker
Mount Saint Vincent Home
05.2019 - 05.2020
- Documented client progress in confidential files.
- Implemented Therapeutic Crisis Intervention to ensure safety of over 20 children in residential treatment program.
- Developed and implemented activities to help clients develop social and independent living skills.
- Monitored client progress and provided feedback to families and treatment team members.
Education
Bachelor of Science - Psychology
Metropolitan State University of Denver
Denver, CO05.2024
Skills
- Trauma Informed Care
- Therapeutic Crisis Intervention
- Suicide Prevention
- Caller Needs Assessment
- Milieu Documentation
- Reflective Listening
Timeline
Crisis Hotline Volunteer
The Blue Bench
06.2023 - Current
Bartender
Charlie Brown's Bar And Grill
05.2022 - Current
Bartender
Billy's Inn
05.2020 - 05.2022
Mental Health Worker
Mount Saint Vincent Home
05.2019 - 05.2020
Bachelor of Science - Psychology
Metropolitan State University of Denver
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