Alanna Straffon
Nashville,TN
Summary
Motivated professional with keen knowledge in sales and business development principles. Experienced in retail sales and operations with strong leadership skills. Offering collaborative abilities to optimize overall sales. Adaptable and familiar with changing customer needs, trends and products. Eager to learn about new methods and opportunities to maximize business growth.
Overview
7
7
years of professional experience
Work History
Management/Leader Training Program
The Buckle
06.2023 - Current
- Member of a leadership cohort program designed to focus on managing all aspects of a retail store location ranging from recruiting to sales forecasting and ultimately store financial success
- Demonstrate product knowledge and sales education, consistently sharing that knowledge and education with team
- Responsible for managing product categories such as: denim, shoe, promotions and supplies
- Implement developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings
- Collaboratively supervises teammates in store location with manager support focusing on recruiting, interviewing, training, reviewing, delegating, scheduling, and leading teammates
- Attend Leadership Development Manager meetings on a weekly basis
- Responsible for increasing sales in certain segments in the store.
Sales and Management Intern
The Buckle
05.2022 - 08.2022
- Member of a cohort team of interns throughout the U.S
- Focusing on developing both leadership and retail operational skills through hands on experience and one on one/team learning offerings
- Learned how to run my own department (Shoes) focusing on KPI's to measure success
- (Department had 72% avg
- Growth)
- Management Skills: scheduling, leading meetings, and training
- Visual Merchandising (Window Displays and In-Store Displays, and new store set-ups)
- Identified as top sales associate 8 of the 13 weeks
- POS System, checking registers, deposits, managed the book
- Backroom Operations: Freight/In-store orders/Fixtures.
Campus Manager
University Tees
06.2021 - 09.2021
- Worked in a remote/online environment
- Communicated with customers to create ideal product
- Designed customized products
- Communicated information for orders from customer to the art team, and finally to the shipment team.
Sales Associate
The Buckle
06.2020 - 09.2021
- Ensured guests had a positive experience by communicating with them on the sales floor
- Styled our guests by presenting and selling them product
- Handled incoming freight and prepared it to go out onto the sales floor
- Styled mannequins based on theme-colored palettes
- Communicated via telephone with other store locations regarding inventory and customer product needs
- Used POS system to process sales, returns, online orders, and gift card activations
- Organized store merchandise racks and displays to promote and maintain visual appealing environments and drive sales in the store.
Pro Shop Attendant
Coyote Preserve Golf Club
06.2017 - 10.2018
- Presented a professional, mature presence to customers
- Promoted and sold pro shop apparel and merchandise
- Responsible for taking client calls and scheduling tee times.
Education
B.A. - Fashion Merchandising / Journalism
Central Michigan University
Mount Pleasant, MI06.2023
High School Diploma -
Powers Catholic High School
Flint, MI06.2019
Skills
- Computer Skills (Google Docs, Google Slides, Microsoft Office, Adobe Creative Suite-Photoshop and Illustrator)
- CAD in Adobe Illustrator
- CAD using Lectra Kaledo software (Kaledo Style, Kaledo Pattern, Kaledo Knit, and Kaledo Weave)
- Visual Retailing Software
- 3M VAS Software
- Sketch-up Software
- PLM Human Solution Assyst Software
- Customer Service/Communication Skills
- Management Skills
- Teamwork and Collaboration
Accomplishments
- Top Sales 4 months in a row.
- Avg sale of $320 multiple weeks in a row.
- Multiple compliments on my guest service and relations.
Volunteer Experience
University / Leadership
- Fashion Association of Merchandising and Design, CMU, Member of Association / Focused on career preparation in the industry, 2021, Involved in virtual fashion design show “Threads”
- Phi Sigma Sigma Sorority / Delta Iota Chapter / Elected Officer, Focus on philanthropy, campus community, and women’s leadership, 2021-2022, Chairwoman: Community Service and Cinderella’s Closet 2021-2022 Exec. Board/House Manager & 2021 Greek Week Rep. Chairwoman: For the Good and Wellness and Standards Board Senior
Community
- Young Life Involvement / Supporter
- Volunteer at Soup Kitchen and Women’s Shelter (Flint, MI)
- Forever Changed International / Guatemala Mission Trip and Supporter
Timeline
Management/Leader Training Program
The Buckle
06.2023 - Current
Sales and Management Intern
The Buckle
05.2022 - 08.2022
Campus Manager
University Tees
06.2021 - 09.2021
Sales Associate
The Buckle
06.2020 - 09.2021
Pro Shop Attendant
Coyote Preserve Golf Club
06.2017 - 10.2018
B.A. - Fashion Merchandising / Journalism
Central Michigan University
High School Diploma -
Powers Catholic High School