Summary
Overview
Work History
Education
Skills
Certification
Willing To Relocate
Personal Information
Timeline
Generic

Alanna Valdez

Tampa,FL

Summary

Dedicated professional with extensive experience in hospitality , merchandise stocking, and delivering exceptional customer service. Recognized for reliability and initiative, consistently supporting servers during high-volume shifts while ensuring adherence to food preparation safety standards. Highly organized and proactive team player with a keen attention to detail, focused on enhancing guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

CORAL TRACE HEALTHCARE
North Fort Myers, US
06.2021 - 11.2021
  • Transported patients to medical, dental and personal care appointments.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Followed safe lifting and transferring techniques to transport residents.

Dietary Aide

Cypress Cove At Healthpark Florida
Fort Myers, US
08.2019 - 01.2020
  • Followed dietary procedures in accordance with established policies.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Treated patients and team members with dignity and respect.
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Reported and documented resident changes in consumption or behaviors.
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Stocked supplies in dining areas as needed.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Cashier/Barista

McDonald's
Fort Myers, US
08.2018 - 01.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained work area and kept cash drawer organized.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Built and maintained productive relationships with employees.

Crew Member

Tropical Smoothie Cafe
06.2018 - 07.2018
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Tailored orders to address customer allergies and gluten concerns.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Restocked kitchen supplies including food products and utensils.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Resolved customer complaints in a professional manner.

Cashier/Food Prep

PDQ - People Dedicated to Quality
Fort Myers, US
01.2018 - 05.2018
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Welcomed customers, offering assistance to help find store items.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Associate of Science - Paralegal Studies

Hillsborough Community College
Tampa, FL
05-2026

Associate of Arts - Psychology

Hillsborough Community College
Tampa, FL
05-2026

High school diploma -

Fort Myers High
Fort Myers, FL
05-2020

Skills

  • Data entry
  • Communication skills
  • Transportation assistance
  • Grooming assistance
  • Meal preparation
  • Emotional support
  • Toileting assistance
  • Elderly care
  • HIPAA compliance
  • Problem solving
  • Hospitality and accommodation
  • Cash handling
  • Order preparation
  • Cleaning
  • Product knowledge
  • Written and verbal communication
  • Cash register operation

Certification

Food Safety, 09/01/19, 09/01/21

Willing To Relocate

Tampa, FL

Personal Information

Authorized To Work: US for any employer

Timeline

Personal Care Assistant

CORAL TRACE HEALTHCARE
06.2021 - 11.2021

Dietary Aide

Cypress Cove At Healthpark Florida
08.2019 - 01.2020

Cashier/Barista

McDonald's
08.2018 - 01.2019

Crew Member

Tropical Smoothie Cafe
06.2018 - 07.2018

Cashier/Food Prep

PDQ - People Dedicated to Quality
01.2018 - 05.2018

Associate of Science - Paralegal Studies

Hillsborough Community College

Associate of Arts - Psychology

Hillsborough Community College

High school diploma -

Fort Myers High

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Alanna Valdez