Alanna Valenti
North Providence
Summary
Dynamic professional owning experience in a number of diverse customer service settings. Well exercised in the art of stewarding a team to conquer goals and achieve explicitly exceptional results, no matter the task at hand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
Uxbridge
11.2025 - Current
- Scanned items for inventory tracking with handheld devices.
- Followed safety protocols to prevent workplace accidents and injuries.
- Utilized pallet jacks to transport items within warehouse locations.
- Collaborated with team members to ensure efficient and accurate task completion.
- Loaded cargo onto transportation devices, securing loads with affixing tools for safe transport.
Laborer
Marshall Construction
Providence
10.2025 - 11.2025
- Operated heavy machinery for demolition projects with a focus on safety and efficiency.
- Utilized various hand tools and equipment to complete construction tasks successfully.
- Participated in daily briefings to clarify project goals and assigned tasks.
- Contributed innovative ideas to improve team performance and project outcomes.
- Maintained a clean work area post-job, ensuring proper debris disposal.
Server
Camp Nowhere
North Providence
05.2025 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness of tables and dining areas during service shifts.
- Collaborated with team members to maintain efficient service flow during peak hours.
- Executed opening and closing duties, setting up dining area and restocking supplies to ensure readiness for service.
- Operated POS terminals for order input, bill splitting, and total calculation.
- Applied upselling techniques to increase average check size and enhance overall revenue.
Independent Caregiver
Family Members
Pascoag
12.2024 - 05.2025
- Responded quickly and efficiently to emergency situations, ensuring safety and well-being of clients.
- Coordinated safe transportation for medical appointments, ensuring timely arrival for necessary care.
- Administered medications prescribed by physicians, maintaining accurate records.
- Ensured nutritional needs were met through careful meal planning and preparation.
- Regularly changed bedding to ensure a clean and hygienic living environment for clients.
Assistant Manager
Yatco Energy
Chepachet
10.2022 - 12.2024
- Resolved customer complaints, enhancing customer satisfaction and loyalty.
- Trained new team members on company policies and procedures effectively.
- Processed and organized daily paperwork, ensuring accuracy and compliance with company standards to support operational efficiency.
- Delegated tasks to team members, maintaining order and adherence to company policies and expectations.
- Utilized time on the clock wisely ensuring budgets were being met by means of scheduling and productivity.
- Assisted fellow team members in carrying out daily operations such as working the register, carrying out cleaning procedures, restocking product, checking expiration dates, and ensuring an irrefutably exceptional customer service experience.
Cleaning Contractor
Independent
Providence
07.2020 - 10.2022
- Managed inventory of cleaning supplies and equipment to support seamless operations.
- Developed customized cleaning plans tailored to client needs and preferences.
- Cleaned residential and commercial spaces utilizing effective techniques.
- Sanitized all high-touch areas with approved chemicals for safety.
- Addressed customer requests for cleaning services promptly to improve overall satisfaction.
- Removed trash bags, broke down boxes, and sorted recyclable materials correctly.
- Cleaned and scrubbed walls to remove dirt and grime, ensuring a pristine environment.
Crew Member
McDonald's
Uxbridge
09.2019 - 07.2020
- Maintained cleanliness of workstations and dining areas, contributing to smoother operations and a welcoming environment.
- Performed cashier duties, including order taking, payment collection, and providing change.
- Organized and restocked supplies to support team productivity and seamless operations.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Drove team success by efficiently completing assigned tasks within deadlines.
- Prepared quality products while adhering to portion control and presentation standards.
- Complied with health department regulations regarding food handling procedures.
- Trained new team members, enhancing team knowledge and consistency in service delivery.
Restaurant Hostess
Yama Fuji
North Smithfield
05.2017 - 06.2019
- Handled phone inquiries, scheduled and confirmed reservations, and processed takeout orders to enhance customer service.
- Managed reservation system to optimize seating arrangements and enhance operational efficiency.
- Resolved customer complaints professionally, fostering positive guest relations and ensuring satisfaction.
- Trained new host staff on service procedures and customer interaction standards to ensure consistent guest experiences.
- Collaborated with team members to streamline washing processes and improve overall workflows.
Education
High School Diploma -
Burrillville High School
Harrisville, RI06-2020
Skills
- Task management
- Problem-solving
- Analytical thinking
- Highly adaptable
- Interpersonal communication
- Leadership
- Strategic planning
Certification
TIP certified
Timeline
Warehouse Associate
Amazon
11.2025 - Current
Laborer
Marshall Construction
10.2025 - 11.2025
Server
Camp Nowhere
05.2025 - 08.2025
Independent Caregiver
Family Members
12.2024 - 05.2025
Assistant Manager
Yatco Energy
10.2022 - 12.2024
Cleaning Contractor
Independent
07.2020 - 10.2022
Crew Member
McDonald's
09.2019 - 07.2020
Restaurant Hostess
Yama Fuji
05.2017 - 06.2019
High School Diploma -
Burrillville High School