Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alanna White

Portland,TN

Summary

Billing professional with extensive experience in managing billing cycles and financial transactions. Consistently ensured timely and accurate billing, fostering strong team collaboration and flexibility to adapt to changing needs. Expertise in invoice preparation and reconciliation, combined with reliable and results-driven approach. Comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Accounting and Billing Clerk

Camping World
08.2022 - Current
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Managed invoicing and payment processing operations.
  • Processed customer invoices, credit memos and payments within established timelines.
  • Generated daily, weekly and monthly reports for billing department.
  • Maintained accurate records of customer payments.
  • Processed vendor and supplier payments on weekly basis.
  • Reconciled accounts receivable to general ledger.

Warehouse Picker

Amazon
11.2021 - 07.2022
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.

Front of House Employee

Chic-Fil-A
01.2021 - 11.2021
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.

CNA

Renaissance Senior Living
06.2019 - 12.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Education

Associate of Science - Business Administration And Management

Volunteer State Community College
Gallatin, TN
05-2026

Certificate - Administrative Assistant

Tennessee College of Applied Technology
Hartsville, TN
05-2015

Skills

  • Data entry
  • Data entry proficiency
  • Customer service
  • Invoice processing
  • Data inputting
  • QuickBooks proficiency
  • Call management
  • Administrative support
  • Microsoft Office Suite

Certification

Microsoft Office Certified through Tennessee College of Applied Technology

Timeline

Accounting and Billing Clerk

Camping World
08.2022 - Current

Warehouse Picker

Amazon
11.2021 - 07.2022

Front of House Employee

Chic-Fil-A
01.2021 - 11.2021

CNA

Renaissance Senior Living
06.2019 - 12.2020

Associate of Science - Business Administration And Management

Volunteer State Community College

Certificate - Administrative Assistant

Tennessee College of Applied Technology

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