Alannah Rien
Minneapolis,MN
Summary
Dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
The Rein Group / Beyond Medicare
11.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
Server
Patrick's On Third
10.2021 - 08.2022
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided exceptional service to high volume of daily customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Office Assistant
Gustavus Adolphus College
09.2019 - 05.2022
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Scheduled meetings and prepared conference rooms, sending calendar invitations and setting up space.
- Updated electronic and hard copy files, maintaining compliance with archival procedures.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
Server
Tinner Public House
06.2021 - 08.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
Bachelor of Arts - Spanish And Gender, Women's, Sexuality Studies
Gustavus Adolphus College
Saint Peter, MN05.2022
High School Diploma -
Lincoln High School
Sioux Falls, SD05.2018
Skills
- Warm and Friendly Customer Service
- Cool Under Pressure
- Flexible and Adaptable
- Organization
- Issue Resolution
- Team Player
- Cultural Awareness
- Calendar Management
- Valid Driver's License
- Consistent
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Administrative Assistant
The Rein Group / Beyond Medicare
11.2022 - Current
Server
Patrick's On Third
10.2021 - 08.2022
Server
Tinner Public House
06.2021 - 08.2021
Office Assistant
Gustavus Adolphus College
09.2019 - 05.2022
Bachelor of Arts - Spanish And Gender, Women's, Sexuality Studies
Gustavus Adolphus College
High School Diploma -
Lincoln High School