Alannah Tromm
Golden,CO
Summary
Certified Pharmacy Technician with over 10 years of customer service experience in the administrative, management, and medical field. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Anesthesia Technician
Children’s Hospital Colorado
Broomfield, CO
04.2024 - Current
- Provide immediate assistance to anesthesiologists in the operating room.
- Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
- Maintained sterile anesthesia supplies within expiration date.
Certified Pharmacy Technician
University Of KY
Lexington, KY
09.2022 - 01.2024
- Trained new pharmacy technicians on proper procedures and best practices.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Answered incoming phone calls and addressed questions from patients and providers.
Ophthalmic Technician
Commonwealth Eye Surgery
Lexington, KY
09.2020 - 06.2022
- Developed strong rapport with patients and other ophthalmology offices.
- Provided hands-on training to new staff members on the proper use of ophthalmic equipment.
- Conducted exams with a high level of accuracy.
Shift Manager
Battle Axes
Lexington, KY
06.2019 - 05.2021
- Trained and mentored new employees to maximize team performance.
- Handled emergency situations with a calm demeanor, ensuring safety of customers and employees during critical incidents.
Patient Service Representative/Ophthalmic Technici
Retina Associates Of Kentucky
Lexington, KY
03.2018 - 09.2020
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Provided excellent customer service to patients and medical staff.
- Worked patients up prior to seeing the doctor.
Chiropractic Assistant
Complete Chiropractic and Family Wellness
Lexington, KY
03.2016 - 02.2018
- Performed electric muscle stimulation, massage, and mechanical traction.
- Answered phones to respond to customer questions, provide information and schedule appointments.
Chiropractic Assistant
Complete Chiropractic
Lexington, KY
03.2016 - 02.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examination.
Sandwich Artist
Subway
The Plains, OH
08.2014 - 02.2016
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
Receptionist
Airclaws Heating And Cooling
Amesville, OH
11.2013 - 05.2014
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Provided excellent customer service to patients and medical staff.
Receptionist
Airclaws Heating and Cooling
Amesville, OH
11.2013 - 05.2013
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bluegrass Community And Technical College
Lexington, KYSkills
- Communication
- Management
- Problem Solving
- Active Listening
- Adaptability
- Critical Thinking
- Social Media
- Anesthetic Equipment Maintenance
Certification
• BLS/CPR certification
• Certified Pharmacy Technician
Timeline
Anesthesia Technician
Children’s Hospital Colorado
04.2024 - Current
Certified Pharmacy Technician
University Of KY
09.2022 - 01.2024
Ophthalmic Technician
Commonwealth Eye Surgery
09.2020 - 06.2022
Shift Manager
Battle Axes
06.2019 - 05.2021
Patient Service Representative/Ophthalmic Technici
Retina Associates Of Kentucky
03.2018 - 09.2020
Chiropractic Assistant
Complete Chiropractic and Family Wellness
03.2016 - 02.2018
Chiropractic Assistant
Complete Chiropractic
03.2016 - 02.2018
Sandwich Artist
Subway
08.2014 - 02.2016
Receptionist
Airclaws Heating And Cooling
11.2013 - 05.2014
Receptionist
Airclaws Heating and Cooling
11.2013 - 05.2013
Bluegrass Community And Technical College