Summary
Overview
Work History
Education
Skills
Certification
Languages
Skills Highlight
Timeline
Generic

Alanny Acosta

Summary

Resourceful property management expert specializing in rental unit and condominium maintenance. Identifies and resolves operational issues to enhance efficiency. Prepares vacant apartments for occupancy, collaborates with property managers on budget management, and conducts inspections to ensure safety standards. Focused on delivering a positive living experience while preserving property integrity.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Maintenance Supervisor

Lefrak Group
New York City, NJ
10.2025 - Current

Managing a massive 443-unit high-rise apartment building spanning 34 floors places a Maintenance Supervisor in a complex, high-stakes managerial role. High-rise properties operate differently than garden-style complexes due to heavy structural, mechanical, and safety infrastructure.

1. Estimating the Operating Budget

For a luxury high-rise of 443 units, a supervisor typically manages an annual operating budget

  • Staffing Allocation: The standard hiring metric is 1 technician per 75–100 units. You will oversee a team of 4 to 5 full-time technicians plus a dedicated porter.
  • Contractual Services: High-rises require expensive third-party service contracts for elevators, fire suppression, cooling towers, and trash compactors.
  • Supply Allocation: Standard turning/make-ready materials (appliances, drywall, paint, lighting fixtures).
  • Capital Expenditures (CapEx): A completely separate budget reserved for major mechanical structural failures roof overhauls, chiller change-outs).

2. High-Rise Infrastructure Tracking

With 34 floors, you are tracking vertical infrastructure, not just individual apartments. You must monitor:

  • Vertical Transport: Managing safety compliance, weight limits, and service contracts for multiple high-speed elevators.
  • Central HVAC Systems: Overseeing central cooling towers, commercial boilers, heat pumps, and complex loop systems.
  • Water Booster Pumps: High-rises rely on heavy pump systems to push domestic water and fire-suppression fluid up to the 34th floor.
  • Life Safety Systems: Managing massive, building-wide fire pump rooms, back-up emergency generators, and pressurized smoke-purge systems.

3. Comprehensive Emergency Protocol Matrix [1]

A 34-story high-rise turns minor maintenance issues into massive vertical emergencies. You must execute clear protocols for these core categories:

Emergency Category Immediate On-Site ActionEscalation & MitigationMajor Water Leaks• Shut off main vertical riser valves.
• Deploy water containment vacs.• Track water migration down lower floors.
• Engage professional remediation teams.Total Power Outage• Confirm emergency generator activates.
• Verify emergency hall/stair illumination.• Coordinate with power utility providers.
• Manually rescue anyone trapped in elevators.Elevator Entrapment• Establish intercom communication.
• Confirm car floor location.• Deploy certified elevator technician.
• Call Fire Department if safety is compromised.Fire Alarm Trigger• Treat as real; check main panel.
• Clear emergency access paths.• Cooperate directly with arriving fire crews.
• Clear HVAC smoke dampers immediately.Severe Cold/Heat Loss• Monitor primary loop pressure gages.
• Check main boiler/chiller diagnostic codes.• Dispatch mechanical contractors immediately.
• Provide portable space units to vulnerable tenants

Service Manager

WINDSOR PROPERTY
New York City, NJ
08.2018 - 09.2025
  • Day to day handling of all the management responsibilities for a maintenance supervisor. Staff. Responsable of 500 units luxury rentals apartments complex
  • Working closing with the regional to make decisions about the budget for the projects.update all the work done in yards
  • And also happy co / and also happy force
  • Works orders make ready apartments timely
  • Identified and resolved operational failures to maintain system efficiency.
  • Reviewed operational processes to identify inefficiencies.
  • Diagnosed causes of mechanical, electrical, and operational failures.
  • - Use advanced diagnostic tools and techniques to troubleshoot complex systems.
  • Scheduled and performed regular checks to minimize machinery downtime
  • Oversaw installation and repair of electrical systems to enhance safety.
  • - Ensure the proper operation of electrical systems including low (LV) and high-voltage (HV) circuits.
  • Performed repairs on HVAC systems, enhancing system reliability .

MAINTENACE SUPERVICE

LINDY PROPERTY
Philadelphia, Pennsylvania
08.2013 - 08.2018

800 units rental apartment complex luxury building,

Handling all the maintenance staff under my supervision 8 totals porter and handyman

Maker all turnover onetime, working orders

Using yards as software

Doing all the training is necessary with the staff. And safety regulations

Repair, appliances

PTAC units. The hot water heater

Changing light.cabinets

Toilets faucets. Plumber

Painting. Flooring. Walls repair. Doors windows. Etc

Custodian Engineers

Board of Education
01.2002 - 03.2009

Operated, maintained, and cared for a school building and its grounds, including heating systems and minor repairs.

Operated boilers to maintain optimal heating levels in school facilities.

  • Executed daily cleaning protocols in classrooms and common areas to maintain hygienic standards.
  • Monitored inventory levels of cleaning supplies and equipment to maintain operational readiness and prevent shortages.
  • Conducted regular safety inspections to identify hazards and implemented corrective measures.
  • Collaborated with school staff to coordinate event setups, enabling seamless use of facilities for school activities.
  • Based on the provided work history and context for the role of a Custodian at a Board of Education, here are six original resume statements that capture high-impact responsibilities typically associated with this position while mirroring the user's existing writing style:

Education

Some college associate degrees - Information technology IT

TCI College
New York City

Skills

  • Facility Upkeep
  • Property inspections
  • Building maintenance
  • Vendor coordination
  • Safety Management
  • Crisis Management
  • Site Security
  • Yardi software
  • Operations and excellent customer service by managing staff, handling customer issues, and developing service proceduresKey responsibilitiesinclude training employees, improving service processes, managingdepartmental budgets, monitoring service performance, and ensuringcompliance with industry standards and company policies
  • Decision Making
  • Leadership
  • Communication Skills
  • Effective Time Management
  • Customer Service
  • Team collaboration
  • Time management
  • Problem-solving
  • Attention to detail
  • Microsoft Office
  • Computer Skills
  • Teamwork and collaboration
  • Fair housing regulations
  • Teamwork and collaboration

Certification

  • UNIVERSAL EPA CERTIFICATION, Mainstream Engineering March 2019 — 2024
  • Certified Safety Manager, New Jersey City University June 2021 — 2024

Languages

  • SPANISH
  • INGLISH

Skills Highlight

  • -
  • Technical Proficiency
  • : In-depth knowledge of mechanical systems, electrical circuits, HVAC, and plumbing.
  • Diagnostic Skills
  • : Proficient in using diagnostic tools and software for troubleshooting.
  • Preventive Maintenance
  • : Strong capability in developing and implementing preventive maintenance schedules.
  • Problem-Solving
  • : Excellent problem-solving skills with a focus on
  • Safety Awareness
  • : Commitment to safety protocols and training.
  • Documentation
  • : Meticulous in maintaining records and documentation.
  • Communication
  • : Effective in communicating with team members, management, and external vendors.
  • Leadership
  • : Proven ability to lead, mentor, and develop team members.

Timeline

Maintenance Supervisor

Lefrak Group
10.2025 - Current

Service Manager

WINDSOR PROPERTY
08.2018 - 09.2025

MAINTENACE SUPERVICE

LINDY PROPERTY
08.2013 - 08.2018

Custodian Engineers

Board of Education
01.2002 - 03.2009

Some college associate degrees - Information technology IT

TCI College
Alanny Acosta