Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
VOLUNTEER EXPERIENCE
AWARDS RECEIVED
Affiliations
Timeline
Generic

Alan Previde

Westlake Village,CA

Summary

Accomplished and certified Information Technology Manager Professional, holding certifications as Project Manager Professional (PMP), Certified Scrum Master (CSM) in Agile Framework and a Scaled Agile Framework (SAFe) as an Advance Scrum Master. Extensive experience spans Retail, Life Science, Finance and Consulting Services industries. Demonstrated success in delivering large and intricate programs, navigating diverse stakeholder groups, and driving technology transformations. Adept at cultivating robust partnership between IT and Line of Business Stakeholders. Proficient in leveraging standard project management tools, processes and methodologies to ensure consistent and predictable performance. Proven expertise in managing portfolios, overseeing transformation projects resulting from acquisitions, established PMO processes, and implementing Agile best practices.

Proud to be a mentor to less experienced Project Managers and Scrum Masters, and to volunteer time to teach Project Management at the Project Management Institute – 4C – California Central Coast Chapter and Agile Coach 101.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager, Programs

Forever 21
11.2021 - 01.2024


Orchestrated High-Impact IT Initiatives for Seamless Web, Mobile, and App Delivery

  • Thrive in dynamic world of IT Agile Delivery, leading and nurturing high-performing teams dedicated to crafting exceptional web, mobile web, and app experiences
  • Collaborating closely with senior leadership, actively shape strategic direction while vigilantly monitoring progress across teams, projects, and departmental initiatives, ensuring alignment with overarching company goals
  • Adeptly manage and motivate teams to consistently deliver high-quality deliverables across IT spectrum, exceeding expectations
  • Foster culture of productivity and performance through close mentorship, day-to-day operational oversight, and support for direct reports
  • Oversee project assignment, definition, and compliance with IT standard operating procedures, ensuring adherence to contractual obligations and exceeding client expectations
  • Successfully implemented Agile methodologies across functions, establishing squads and pods for enhanced efficiency and quicker value delivery
  • Led comprehensive training initiatives across IT, Quality, Operations, Customer Services, and Executive teams, securing buy-in and fostering cross-functional collaboration
  • Agile deployment facilitated rapid value delivery, building stronger relationships with business stakeholders and enhancing overall customer satisfaction
  • Instituted robust framework for prioritizing business demands, conducting regular Program Increment reviews every quarter to maintain optimal project alignment and resource allocation
  • Increased team productivity and project delivery success rates by 8%
  • Reduced time-to-market for new digital initiatives by 15%
  • Improved customer satisfaction through faster responsiveness and enhanced user experience
  • Cultivated thriving Agile culture within IT department, boosting employee engagement and innovation.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules, and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Sr Project Manager/Scrum Master

Amgen
11.2018 - 11.2021


Streamlined Regulatory Processes and Boosted Inventory Analytics with Agile Transformations

  • Spearheaded successful one-year GxP-compliant transformation of Veeva Vault RIM, establishing unified platform for regulatory drug documentation and submissions
  • Led budget management from business case to forecast against actuals, ensuring financial alignment throughout program
  • Delivered project in three iterative Agile releases, each encompassing rigorous validation testing, comprehensive user training, and seamless deployment
  • Fostered close collaboration across three dedicated teams (integration, migration, and configuration) through effective backlog grooming, refinement, planning, and weekly sprint preparation, optimizing development agility
  • Pioneered migration of clinical forecast system (GcP) from SMART to ANAPLAN, cloud-based platform, revolutionizing real-time inventory analytics and decision-making within development supply chain group
  • This agile transformation delivered enhanced visibility, increased capacity, and improved forecasting accuracy within 9%, empowering data-driven decision-making across organization
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Interacted with customers and clients to identify business needs and requirements.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Through meticulous sprint planning and rigorous ceremonies, including daily stand-ups, user story grooming, demos, and retrospectives, Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Maintained exemplary project control, delivering within budget and ahead of schedule.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout program lifecycle.

Senior Program Manager

Kelly Mitchell @ Baxalta/Shire/Takeda
09.2015 - 09.2018


Led complex portfolio integrating various GxPs systems post-Shire acquisition, fostering cross-functional collaboration and rapid value delivery

  • Led extensive business process reengineering, platform integration, and data migration efforts across vital workstreams like product complaints, supply chain, and supplier qualification
  • Implemented portfolio review and business case submission process, ensuring IT projects deliver maximum business value
  • Led bi-weekly releases (3–6-month cadence) with incremental value delivery, exceeding stakeholder expectations
  • Built strong relationships across IT and business stakeholders, fostering culture of trust and transparency
  • Streamlined key business processes across product complaints, supply chain, and supplier qualification, enhancing compliance and efficiency
  • Managed data migrations, platform integration, and system configurations, ensuring GxP compliance and data integrity.
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.
  • Reduced program costs through diligent budget management and identifying areas for cost savings.

Sr. Program & Portfolio Manager

Paysafe (Former iPayment, Inc)
01.2014 - 09.2015


Strategic Leader & Resource Architect, delivering Value Through Financial Acumen and BI Implementation

  • Excel at driving business impact through skillful leadership and financial management
  • Established and led bi-weekly Business and Senior Leadership Steering Committee Meetings, fostering collaborative decision-making on $16.3M (2014) portfolio
  • Partnered with business and project teams to develop robust financial business cases, ensuring sound resource allocation and portfolio optimization
  • Managed overall functional budget, maintaining meticulous oversight of plan vs Actuals and forecasts
  • Implemented structured system for resource allocation based on project phases ('active', 'approved', 'allocated'), maximizing resource utilization and efficiency
  • Established preferred vendor list and negotiation thresholds for augmentation staff, streamlining procurement and driving cost savings
  • Led successful implementation of $3.7M Business Intelligence program, delivering $5.6M Net Present Value (NPV)
  • Significantly improved key performance metric reporting (revenue, profitability, customer attrition) through process optimization and increased data accessibility
  • Enhanced cross-functional collaboration and stakeholder buy-in through effective steering committee leadership
  • Secured optimal resource allocation and budget utilization, delivering significant cost savings
  • Empowered data-driven decision-making with streamlined and insightful BI system, contributing to tangible business improvement.
  • Enhanced portfolio performance by implementing effective investment strategies and risk management techniques.
  • Increased client satisfaction by providing tailored financial advice and timely market updates.

Manager, Programs

Green Dot Corp
11.2011 - 10.2013


Directed successful implementation of $3.5M Financial Risk and Fraud platform, empowering call center staff to identify and address suspicious card transactions with increased efficiency

  • Led cross-functional team of 32 internal and vendor (Actimize) resources across California, New York, and Philippines, maximizing resource utilization and collaboration
  • Proactively partnered with internal stakeholders and Actimize to: Define long-term strategic value and prioritize roll-out phases: Achieved buy-in and phased implementation aligned with business priorities
  • Leveraged understanding of Actimize modules to create project artifacts like documentation, SOW approvals, flat-rate negotiations, and sprint management tools (Burndown, Roadmap, Release schedule)
  • Facilitated daily Scrum meetings, Backlog Grooming, Sprint Planning, Reviews, and Retrospectives, ensuring transparent communication and continuous improvement
  • Increased efficiency in identifying and addressing suspicious transactions by 27%
  • Achieved successful on-time, on-budget platform implementation within Y months
  • Improved communication and collaboration across cross-functional teams.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

Bachelor of Science - Information Technology

National University
San Jose, CA
04.2003

Skills

  • Project, Program & Portfolio Management
  • Methodologies & Best Practices
  • Resource Capacity & Demand Management
  • Risk and Interdependencies Management
  • Vendor & Contract Management
  • Cross-Functional Collaboration
  • Manage Global Teams
  • Agile Framework
  • JIRA & Confluence Expertise
  • Strategic Planning
  • Verbal and Written Communication
  • Product Management
  • Finance & Budget Control Management
  • Team Leadership
  • Salesforce Management
  • Cross-Functional Teamwork
  • Process Improvement
  • Change Management
  • Decision Making
  • Problem-Solving
  • Decision-Making
  • Negotiation and Conflict Resolution

LANGUAGES

Portuguese
Native or Bilingual
Spanish
Professional Working

Certification

  • PMP Certification
  • Certified ScrumMaster
  • Certified SAFe Advance ScrumMaster

VOLUNTEER EXPERIENCE

  • AGILE PMI written examination questions
  • Instructor for the PMP Training class (4C – California Central Coast PMI Chapter)
  • Mentoring less experienced PMs
  • Chief Operations Officer (Power Evolution Non Profit Soccer Club)

AWARDS RECEIVED

  • Excellence in Service Award (PM: “At a Glance”)
  • Service Award (PM: “Managing Account Services”)
  • Extraordinary Teamwork Award (PM: Web Pricing Changes project)

Affiliations

  • Soccer Player
  • Swimmer

Timeline

Manager, Programs

Forever 21
11.2021 - 01.2024

Sr Project Manager/Scrum Master

Amgen
11.2018 - 11.2021

Senior Program Manager

Kelly Mitchell @ Baxalta/Shire/Takeda
09.2015 - 09.2018

Sr. Program & Portfolio Manager

Paysafe (Former iPayment, Inc)
01.2014 - 09.2015

Manager, Programs

Green Dot Corp
11.2011 - 10.2013

Bachelor of Science - Information Technology

National University
Alan Previde