Alanys Vargas
Peoria,AZ
Summary
Developed strong customer service and organizational skills in fast-paced environment. Effective at managing multiple tasks, ensuring accuracy, and delivering high-quality service. Looking to transition into new field, bringing focus on customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Togo Specialist
Chilis's Bar and Grill
12.2022 - Current
- Prepared customer orders accurately for efficient to-go service.
- Assisted in maintaining cleanliness and organization of workstations.
- Learned menu items to provide accurate recommendations to customers.
- Collaborated with kitchen staff to ensure timely food preparation.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Host
Chilis's Bar and Grill
12.2022 - Current
- Welcomed and seated guests, ensuring prompt service and positive first impressions.
- Managed reservation systems to optimize seating arrangements and minimize wait times.
- Trained new staff on customer service protocols and restaurant operations.
- Coordinated with kitchen and serving staff to streamline communication during busy shifts.
- Developed strategies for improving table turnover rates without compromising customer satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Prep Cook
Chilis's Bar and Grill
12.2022 - Current
- Prepared ingredients efficiently for high-volume service, ensuring quality and consistency.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Collaborated with kitchen staff to streamline food preparation processes and improve workflow.
- Maintained cleanliness and organization of prep areas, adhering to health regulations.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
Food Runner
Chilis's Bar and Grill
12.2022 - Current
- Delivered food and beverages promptly to tables, ensuring high standards of service quality.
- Coordinated with kitchen staff to manage timely order fulfillment and address customer needs.
- Maintained cleanliness and organization of dining area, enhancing guest experience and safety.
- Assisted in training new team members on menu items and operational procedures.
- Resolved customer complaints swiftly, contributing to positive dining experiences and repeat business.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
Quality Assurance/Food Expeditor
Chilis's Bar and Grill
12.2022 - Current
- Coordinated timely food delivery to tables, ensuring optimal service and customer satisfaction.
- Streamlined kitchen communication between front and back of house for enhanced efficiency.
- Monitored food presentation standards, maintaining consistency with restaurant quality expectations.
- Trained new staff on expediting procedures to improve service speed and accuracy.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Supported overall restaurant success by stepping in to assist other team members during peak service hours.
- Conducted quality checks on dishes before they were served to ensure they met restaurant standards, enhancing diner satisfaction.
Janitor
Chili's Bar and Grill
12.2022 - Current
- Maintained cleanliness and hygiene standards across multiple facilities.
- Managed waste disposal processes to ensure compliance with local regulations.
- Maintained clean and comfortable environments in commercial buildings by sanitizing, cleaning windows, and dusting.
- Trained new staff on cleaning protocols and safety procedures effectively.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
Dishwasher
Chilis's Bar and Grill
12.2022 - Current
- Operated dishwashing machinery to ensure cleanliness and sanitation in compliance with health standards.
- Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
- Trained new employees on proper dishwashing techniques and safety protocols.
- Monitored inventory levels of cleaning supplies, ensuring timely replenishment as needed.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Education
High School Diploma -
Peoria Highschool
Peoria, AZ05-2024
Skills
- Strong multitasking
- Phone etiquette
- Initiative-taking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer Service
- Effective time management
- Strong work ethic
- Sense of urgency
- Flexible schedule
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Togo Specialist
Chilis's Bar and Grill
12.2022 - Current
Host
Chilis's Bar and Grill
12.2022 - Current
Prep Cook
Chilis's Bar and Grill
12.2022 - Current
Food Runner
Chilis's Bar and Grill
12.2022 - Current
Quality Assurance/Food Expeditor
Chilis's Bar and Grill
12.2022 - Current
Janitor
Chili's Bar and Grill
12.2022 - Current
Dishwasher
Chilis's Bar and Grill
12.2022 - Current
High School Diploma -
Peoria Highschool
Similar Profiles
Darrel HenryDarrel Henry
Server at Chilis's Bar and GrillServer at Chilis's Bar and Grill
Mariah WilliamsMariah Williams
Bartender/Server at Chilis's Bar and GrillBartender/Server at Chilis's Bar and Grill
Celia HannersCelia Hanners
Server at Chilis's Bar and GrillServer at Chilis's Bar and Grill
Stefano TeranStefano Teran
Food Runner at Chilis's Bar and GrillFood Runner at Chilis's Bar and Grill
Cielo Scarlet LedezmaCielo Scarlet Ledezma
Nurse Resident, PCU (TTP Program) at Abrazo Heart HospitalNurse Resident, PCU (TTP Program) at Abrazo Heart Hospital