Alara Ersu
Irvine,CA
Summary
Currently, I work as an Event Manager at Open Gym Premier, where I oversee sports events, coordinate schedules, resolve conflicts, and manage a diverse team. I thrive in fast-paced environments, handling customer interactions, delegating tasks, and ensuring seamless event execution. My ability to communicate effectively, solve problems quickly, and stay organizedallows me to deliver outstanding experiences for both customers and staff.
Beyond event management, I have a strong creative skill set, including proficiency in Adobe InDesign, Photoshop, Illustrator, Rhino3D, and marketing strategies. I am detail-oriented, highly organized, and skilled at balancing multiple projects while maintaining high-quality outcomes.
I am currently pursuing a Bachelor of Arts in Landscape Architecture at Cal Poly Pomona, expected to graduate in May 2027. My passion for design, sustainability, and environmental planning aligns with my long-term goal of integrating creativity and strategic thinking into my career.
I thrive in collaborative and dynamic environments, where I can lead teams, solve problems, and contribute to innovative and efficient solutions.
Overview
4
4
years of professional experience
Work History
Event Manager
Open Gym Premier
Anaheim, California
03.2021 - Current
- We are a customer based company where we try to satisfy our customers and their kids to have the best basketball experience every time they come in.
- If there are any complaints from our customers resolving the complaint by handling it on site.
- Coming in early and planning the day according to our games schedule
- Making sure there aren’t any complications between coaches, referees, and our statkeepers
- Make sure explaining our statkeepers what we are expecting during our tournaments
- If there are any complications on the court, resolving the issue
- Resolved any issues or disputes that arose between coaches or players during practices or games.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Assigned tasks and work hours to staff.
- Delegated work to staff, setting priorities and goals.
- Operated score board during games to keep accurate counts of baskets and penalties.
- Organized and maintained game schedules for all levels of play, including practice times, team rosters, and game locations.
- Resolved customer complaints regarding worker performance or services rendered.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Arts - Landscape Architecture
California Polytechnic University of Pomona
Pomona, CA05-2027
Skills
- Cross-functional teams leadership
- Loyalty cultivation
- Promotional advertising
- Event sales
- Team leadership and supervision
- Team mentorship
- On-site execution
- Crisis management
- Continuous improvement
- Schedule management
- Strong visual communication
- Collaboration and teamwork
- Artistic sensibility
- Multitasking
- Organizational skills
- Adobe InDesign
- Photoshop
- Adobe Illustrator
- Rhino3D
- Marketing
- Strong work ethic
- Detail-oriented mindset
- Strong problem solver
- Professional and mature
Languages
Turkish
Native/ Bilingual
Timeline
Event Manager
Open Gym Premier
03.2021 - Current
Bachelor of Arts - Landscape Architecture
California Polytechnic University of Pomona