Results-driven Sales and Service Professional with a strong background in business development, customer relationship management, and sales leadership. Proven track record of exceeding sales targets, developing high-performing teams, and implementing process improvements. Adept at identifying opportunities to increase revenue and enhance customer satisfaction. Recognized for leadership, goal achievement,
and performance tracking in sales-driven environments.
-Sales Captain for the FL Market (D14), responsible for setting direction and key metrics for district success.
- Mentored underperforming Sales Managers, helping one achieve Top 2 Sales Manager status for 3 consecutive months.
- Awarded District MVP for Sales five times for exceeding performance targets.
- Consistently ranked as a top performer in sales, customer retention, and new business generation.
- Provided strategic coaching to sales teams, improving conversion rates and customer engagement.
-Exceeded personal and store-wide sales goals, leading to corporate recognition.
- Won store sales competition for acquiring new customers, demonstrating strong sales acumen.
- Delivered exceptional customer service, maintaining high levels of client retention.
- Identified sales opportunities and leveraged relationship-building techniques to drive revenue growth.
- Sales Management & Training
- Business Development & Strategy
- Call Center & Customer Service Operations
- Employee Coaching & Leadership
- Performance Tracking & Goal Setting
- Sales Presentations & Negotiation
- Process Improvement & Team Development
- Microsoft Word, Excel, PowerPoint
- Ranked #1 Sales Manager in Florida.
- Achieved #1 ranking for PT Sales in February (Family Plans).
- Achieved "Best Month Ever" sales record for Apopka location in February (2025).
Achieved "Best Month Ever" sales record for Winter Park location in February.
- Sales Captain role for the FL Market (D14).
- Ranked #1 Sales Manager for January and February (2024).
- Developed SSE to perform the best in the district for 2 months in a row.
- Developed an underperforming Sales Manager into a Top 2 performer in the district for 3 consecutive months.
- Won "Weekend Warrior" award for District 14.