Alasia West
Mobile,AL
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
6
6
years of professional experience
Work History
Stocker
Walmart
Mobile, AL
09.2024 - Current
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Participated in physical inventories of stock on hand periodically.
PCA
Gracepoint Home Care
Mobile, AL
05.2022 - 08.2023
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Customer Service Representative
Alorica
02.2020 - 04.2022
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Educated customers about billing, payment processing and support policies and procedures.
- Updated account information to maintain customer records.
Dock Worker
ST Engineering Aerospace
12.2018 - 04.2020
- Kept the warehouse clean and organized to maximize team efficiency and productivity
- Planned daily work strategies and followed oral and written instructions to move and ship products correctly
- Shipped materials and assisted with boxing, packing, labeling, and document preparation.
- Followed verbal and written instructions to properly move and ship products.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Education
High school diploma -
Ben C Rain High School
AL05.2021
Timeline
Stocker
Walmart
09.2024 - Current
PCA
Gracepoint Home Care
05.2022 - 08.2023
Customer Service Representative
Alorica
02.2020 - 04.2022
Dock Worker
ST Engineering Aerospace
12.2018 - 04.2020
High school diploma -
Ben C Rain High School