ALASMA BALWI
Liverpool,New York
Summary
Health science associate degree holder with extensive customer service experience, fluent in English and Arabic. Demonstrates strong communication and organizational skills, with a proven track record in problem-solving and attention to detail. Adaptable and hardworking, thriving in both independent and team settings.
Overview
1
1
Language
2
2
years of professional experience
Work History
Interpreter
Mohawk Valley Interpreters LLC
Syracuse, New York
2025.12 - Current
- Maintained accuracy and professionalism in healthcare interactions to support effective patient communication.
- Communicated information accurately and professionally to ensure understanding.
- Engaged with diverse individuals using active listening and effective communication skills.
- Maintained confidentiality when handling sensitive information.
Personal Shopper
Walmart
Clay, New York
2024.11 - 2025.01
- Fulfilled customer orders and requests with accuracy to ensure satisfaction.
- Delivered friendly and professional customer service to enhance customer experience.
- Managed multiple tasks while maintaining organization and attention to detail to support team operations.
- Executed tasks efficiently in a fast-paced environment. and effectively in a fast-paced team environment.
Education
High School Diploma -
William Nottingham High School
syracuse, NYAssociate Degree - Health Science
Onondaga Community College (OCC)
Syracuse, NYSkills
- Simultaneous Interpreting
- Bilingual proficiency
- Healthcare Terminology
- Confidentiality
- Active listening
- Customer Service
- Client management
- Cultural Competence
- Attention to Detail
- Time management
- Teamwork
- Problem Solving
- Dependable professionalism
- Fast Learner
Languages
Arabic
Native/ Bilingual
Timeline
Interpreter
Mohawk Valley Interpreters LLC
2025.12 - Current
Personal Shopper
Walmart
2024.11 - 2025.01
High School Diploma -
William Nottingham High School
Associate Degree - Health Science
Onondaga Community College (OCC)