Summary
Overview
Work History
Education
Skills
TECHNICAL SKILLS
VOLUNTEER WORK
Timeline
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Alassan Toure

Lorton,United States

Summary

Ability to maintain a high level of professionalism, focus on company goals, and effectively manage a diverse range of responsibilities and projects in a fast-paced, dynamic work environment. Currently pursing my A+



Overview

5
5
years of professional experience

Work History

Front-End Associate

Costco
05.2019 - Current


  • Ability to deal consumer difficulties, offered interaction and problem solution.



  • Send timely updates on the status and resolution of issues.



  • Answered questions about store policies and addressed customer concerns.



  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier

Costco
09.2018 - 05.2019



  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.



  • Attentively respond to customer inquiries and concerns.



  • Catalog over 100 plus products for efficient pricing.



  • Inspect merchandise for defects or discrepancies.

Education

Acquiring Associates Degree in Computer Science

Northern Virginia Community College
Annandale, VA

Skills

  • Ability to communicate effectively in both written and oral settings
  • Adaptable to fast-pace Environment
  • Teamwork and Collaboration
  • Problem-Solving and Critical Thinking
  • Well organized and detailed

TECHNICAL SKILLS

  • Technical support on Mac OS/Windows Software and Hardware issues


  • Basic Knowledge on IT diagnostic


  • basic knowledge of networks
    switches, routers protcols)


  • Proficiency in Microsoft Office, Word, Outlook, And Excel


  • Basic Knowledge Programming Language
    Python

VOLUNTEER WORK

Computer Lab



  • Identifies hardware issues, resolves them, or contacts the relevant
    engineer to address the issue.


  • Responds to customer issues with clear and concise information. Handles interactions at the support desk to make sure their requests have been met.



  • Routine check in to makes sure that no malware, spyware, or other potentially damaging
    applications are downloaded

Timeline

Front-End Associate

Costco
05.2019 - Current

Cashier

Costco
09.2018 - 05.2019

Acquiring Associates Degree in Computer Science

Northern Virginia Community College
Alassan Toure