Ability to maintain a high level of professionalism, focus on company goals, and effectively manage a diverse range of responsibilities and projects in a fast-paced, dynamic work environment. Currently pursing my A+
Overview
5
5
years of professional experience
Work History
Front-End Associate
Costco
05.2019 - Current
Ability to deal consumer difficulties, offered interaction and problem solution.
Send timely updates on the status and resolution of issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Costco
09.2018 - 05.2019
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Attentively respond to customer inquiries and concerns.
Catalog over 100 plus products for efficient pricing.
Inspect merchandise for defects or discrepancies.
Education
Acquiring Associates Degree in Computer Science
Northern Virginia Community College
Annandale, VA
Skills
Ability to communicate effectively in both written and oral settings
Adaptable to fast-pace Environment
Teamwork and Collaboration
Problem-Solving and Critical Thinking
Well organized and detailed
TECHNICAL SKILLS
Technical support on Mac OS/Windows Software and Hardware issues
Basic Knowledge on IT diagnostic
basic knowledge of networks
switches, routers protcols)
Proficiency in Microsoft Office, Word, Outlook, And Excel
Basic Knowledge Programming Language
Python
VOLUNTEER WORK
Computer Lab
Identifies hardware issues, resolves them, or contacts the relevant
engineer to address the issue.
Responds to customer issues with clear and concise information. Handles interactions at the support desk to make sure their requests have been met.
Routine check in to makes sure that no malware, spyware, or other potentially damaging
applications are downloaded