Alassan Toure
Lorton,United States
Summary
Ability to maintain a high level of professionalism, focus on company goals, and effectively manage a diverse range of responsibilities and projects in a fast-paced, dynamic work environment. Currently pursing my A+
Overview
5
5
years of professional experience
Work History
Front-End Associate
Costco
Springfield, VA
05.2019 - Current
- Ability to deal consumer difficulties, offered interaction and problem solution.
- Send timely updates on the status and resolution of issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Costco
Springfield, Virginia
09.2018 - 05.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Attentively respond to customer inquiries and concerns.
- Catalog over 100 plus products for efficient pricing.
- Inspect merchandise for defects or discrepancies.
Education
Acquiring Associates Degree in Computer Science
Northern Virginia Community College
Annandale, VASkills
- Ability to communicate effectively in both written and oral settings
- Adaptable to fast-pace Environment
- Teamwork and Collaboration
- Problem-Solving and Critical Thinking
- Well organized and detailed
TECHNICAL SKILLS
- Technical support on Mac OS/Windows Software and Hardware issues
- Basic Knowledge on IT diagnostic
- basic knowledge of networks
switches, routers protcols)
- Proficiency in Microsoft Office, Word, Outlook, And Excel
- Basic Knowledge Programming Language
Python
VOLUNTEER WORK
Computer Lab
- Identifies hardware issues, resolves them, or contacts the relevant
engineer to address the issue.
- Responds to customer issues with clear and concise information. Handles interactions at the support desk to make sure their requests have been met.
- Routine check in to makes sure that no malware, spyware, or other potentially damaging
applications are downloaded
Timeline
Front-End Associate
Costco
05.2019 - Current
Cashier
Costco
09.2018 - 05.2019
Acquiring Associates Degree in Computer Science
Northern Virginia Community College