Alassane Thiam
New York,NY
Summary
Dynamic Security Officer with extensive experience at Allied Universal Security Services, skilled in incident reporting and CCTV monitoring. Proven ability to enhance safety through effective conflict de-escalation and entrance control. Recognized for maintaining a secure environment while delivering exceptional customer service and responding swiftly to emergencies.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2022 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and report suspicious activities or safety hazards.
- Assisted in enforcing access control measures for authorized personnel only.
- Responded promptly to alarms and incidents, following established protocols.
- Maintained accurate logs of daily activities, incidents, and observations for review.
- Provided support during emergency situations, ensuring safety of all individuals involved.
- Engaged with visitors and staff to promote a secure environment through communication.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Officer
All Seasons Protection Services
09.2021 - 12.2023
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Restaurant Manager
Keur Coumba Restaurant
01.2016 - 04.2020
- Analyzed financial reports to identify trends and inform budgeting decisions for cost control.
- Oversaw compliance with health regulations, maintaining a safe and sanitary dining environment.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
Skills
- Report writing
- Incident reporting
- Security guard license
- CCTV monitoring
- Conflict de-escalation
- Entrance control
- De-escalation techniques
- Event security
Accomplishments
- Successfully completed two-week security training program.
Languages
French
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
08.2022 - Current
Security Officer
All Seasons Protection Services
09.2021 - 12.2023
Restaurant Manager
Keur Coumba Restaurant
01.2016 - 04.2020
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