Alaya Mosely
Tucson,AZ
Summary
Dedicated with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
11
11
years of professional experience
Work History
Store Manager
EZCORP (USA PAWN & JEWELRY CO)
Tucson, United States
11.2017 - Current
- Set tone for business and maintain culture of store. oversee and engage in providing pawn loans, purchase and sale of general used merchandise, responsible for day-to-day operations and delegation of duties to assigned Team Members.
- Rally Team Members for daily huddle, reviewing status of store’s financial performance, setting goals, asking for each Team Member’s commitment and motivating team to achieve desired results.
- Coach Team Members on sales floor and at loan counter, ensure team is closing sales and loan transactions scheduled weekly 1-1’s with each Team Members.
- Ensure store financial objectives are met through consistent execution of Company programs while leading and inspiring store Team Members to work toward common goal.
- Focus on all aspects of Team from hiring, staffing, training, and retention
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Evaluated and improved accuracy and completeness of financial records.
CNA
Desert Haven Care Center
TUCSON, AZ
01.2015 - 10.2017
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Maintained best-in-class standards for individualized care in 10-bed unit by continuously checking in with patients and families and quickly providing care.
Assistant Store Manager
Eegges
Tucson, AZ
04.2010 - 01.2014
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Compiled financial data to comply with budget
- Walked through store areas to identify and proactively resolve issues negatively impacting operations
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
Education
High School Diploma -
Catalina Foothills High School
Tucson, AZ05.2014
Skills
- Leadership
- Employee Training
- Verbal and Written Communication
- Cash Management
- Inventory Management
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Mathematical Calculation and Reasoning
- Customer Service
Timeline
Store Manager
EZCORP (USA PAWN & JEWELRY CO)
11.2017 - Current
CNA
Desert Haven Care Center
01.2015 - 10.2017
Assistant Store Manager
Eegges
04.2010 - 01.2014
High School Diploma -
Catalina Foothills High School
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