Alaya Long
Humble,TX
Summary
Dedicated and motivated individual with extensive experience as an Administrative Assistant and currently pursuing an Associates of Science Degree in Computer Science. Proven ability to work effectively within a team to achieve personal and business objectives. Known for efficiently handling escalated support issues. Proficient in utilizing Microsoft, GUI, Linux, and iOS software with expertise in navigating and utilizing these platforms effectively for various tasks and projects. Possesses significant expertise in data entry. Eager to leverage skills and academic background to contribute effectively to a dynamic work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
IKIDS, INC.
08.2023 - Current
- Proficiently maintained accurate student records and files, ensuring compliance with organizational standards
- Assisted in facilitating registration and enrollment processes for both new and returning students
- Effectively responded to inquiries from students, faculty, and staff regarding registration and records, providing timely and accurate information
- Assisted HR Partner with the coordination of New Hire Orientation as well as employee file generation
- Managed scheduling and availability of classrooms and meeting spaces, optimizing utilization
- Aided human resources in recruiting efforts by screening resumes, scheduling interviews, and gathering feedback from hiring managers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Conducted thorough data entry and meticulously maintained a comprehensive database of student information
- Actively participated in training sessions and professional development opportunities to remain abreast of evolving policies and procedures
- Collaborated with fellow administrative staff members to streamline office operations, ensuring seamless functionality.
- Collecting information and assisting with the successful enrollment of students
- Ensuring that applications are completed correctly and that the required supporting materials have been provided
- Entering, updating and reviewing data and records
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted management with budget preparation, providing detailed data analysis to support informed fiscal decisions.
- Optimized workflow efficiency by researching and implementing appropriate software tools for various administrative tasks.
Administrative Assistant
Avis Budget Group
05.2022 - 06.2023
- Completed a broad variety of administrative tasks for the management team, including scheduling meetings, managing calendars, and arranging travel logistics
- Researched, prioritized, and followed up on incoming issues and concerns, including those of a sensitive or confidential nature, ensuring timely resolution
- Prioritized conflicting needs and handled matters expeditiously, proactively addressing any challenges that arose
- Ensured successful completion of projects by following through on tasks, often with tight deadlines approaching
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted the HR Partner with the coordination of New Hire Orientation, including scheduling, preparing materials, and facilitating the onboarding process
- Generated and maintained employee files in compliance with company policies and regulations
- Received, logged, researched, and distributed all litigation-related correspondence, summonses, and legal documents to the appropriate manager or HR Partner
- Maintained vendor accounts, ensuring timely payment and keeping records up to date to facilitate smooth business operations
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Executed record filing system to improve document organization and management.
Airport Operations Agent
Spirit Airlines
03.2021 - 02.2022
- Responded to traveler inquiries and provided airport service information
- Maintained and studied current database of airline facts, parking details, and concessions
- Managed passenger flow and installed crowd control accessories
- Monitored and updated Checkpoint Wait Time Signage
- Acted as first-level responder to complaint calls
- Provided translation services and assistance in locating lost individuals
- Made announcements over the public address system
- Operated lost and found service and other customer programs
- Monitored Flight Information Display System (FIDS) and ensured up-to-date information
- Coordinated with agencies for events and VIP escorts
- Conducted regular patrols, reporting safety violations and operational issues
- Responded to and documented incident and emergency activities
- Ensured compliance with occupational health and safety policies
- Performed other duties as required.
- Provided comprehensive training to new Airport Operations Agents, fostering a skilled workforce capable of handling diverse tasks effectively.
- Improved airport safety by conducting regular inspections and identifying potential hazards.
- Assisted in the development of operational procedures for increased efficiency and compliance with regulations.
- Liaised with air traffic control for coordinating take-offs, landings, gate assignments, and other essential activities vital for smooth airport functioning.
- Managed irregular operations such as flight delays or cancellations proactively, minimizing negative impacts on passengers and overall operations.
Education
Associate of Science - Computer Science
Lone Star College
01.2024
George Washington Carver High School For Applied Technology, Engineering And The Art
06.2020
Skills
- Research Skills
- Communication
- Analytical Skills
- Presentations
- Problem Solving
- Graphical User Interface (GUI)
- Microsoft Office
- Data Entry
- Office Administration
- Microsoft Excel
- Microsoft Outlook
- File Organization
- Computer Proficiency
- Filing
- Strong Problem Solver
- Documentation and Recordkeeping
- Microsoft Office Suite
- Microsoft PowerPoint
- Excel spreadsheets
- Appointment Scheduling
Certification
Technical Support Fundamentals - Google, 6B92DUCGQX7B
Timeline
Administrative Assistant
IKIDS, INC.
08.2023 - Current
Administrative Assistant
Avis Budget Group
05.2022 - 06.2023
Airport Operations Agent
Spirit Airlines
03.2021 - 02.2022
Associate of Science - Computer Science
Lone Star College
George Washington Carver High School For Applied Technology, Engineering And The Art