Alaya Williams

Work History

Mega Touch

02.2024 - Current

Developed strong relationships with clients and their families, fostering trust and open communication channels.
Coordinated recreational activities that nurtured social connections among clients while also catering to individual interests and abilities.
Participated in ongoing professional development opportunities to stay current on best practices in direct care service provision.
Regularly participated in staff meetings and trainings, actively contributing ideas to enhance overall service delivery within the organization.

Walmart

06.2009 - 02.2024

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.

Walmart

04.2023 - 10.2023

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Successfully managed budgets and allocated resources to maximize productivity and profitability.