Alayah Johnson
Bay City,Michigan
Summary
Proven leader with a track record of enhancing student safety and promoting inclusivity at YMCA, adept in conflict resolution and fostering respectful environments. Skilled in multitasking and sanitation practices, demonstrated by efficiently managing multiple orders at Bay City Tropical Smoothie. Excels in verbal communication and teamwork, significantly improving customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Noon Aide
YMCA
09.2023 - 06.2024
- Monitored students during lunchtime, ensuring safety and proper etiquette in the cafeteria and outside at recess
- Managed conflicts between students effectively, promoting a harmonious learning atmosphere.
- Improved student behavior by enforcing school policies and maintaining a positive, respectful environment.
- Developed rapport with individual students by showing genuine interest in their well-being both inside and outside the classroom setting.
- Handled minor medical incidents calmly and efficiently according to established protocols, ensuring timely care for affected students.
- Encouraged inclusive behavior among diverse groups of students to foster unity within the school community.
- Supervised outdoor play areas while ensuring safe practices were followed by all students at all times.
Crew Mate
Bay City Tropical Smoothie
06.2022 - 10.2023
- .
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Medical Biology - Biology
Saginaw Valley State University
Bay City, MI08.2028
Skills
- Patience and Empathy
- Leadership Qualities
- Child Supervision
- Professionalism and Ethics
- Problem-Solving
- Verbal and written communication
- Money Handling
- Sanitation Practices
- Time Management
- Attention to Detail
- Coordination and Teamwork
- Multitasking Abilities
Timeline
Noon Aide
YMCA
09.2023 - 06.2024
Crew Mate
Bay City Tropical Smoothie
06.2022 - 10.2023
Bachelor of Medical Biology - Biology
Saginaw Valley State University
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