Alayjah Alexander
Round Rock
Summary
Patient-focused health profession with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Patient Observer
Dell Children's Medical Center
2023.06 - 2024.05
- Continuously updated knowledge of best practices in patient observation through ongoing professional development opportunities.
- Demonstrated flexibility and adaptability in response to changing patient needs, staffing levels, or hospital protocols, ensuring consistent high-quality care throughout shifts.
- Facilitated timely interventions by promptly notifying nursing staff of any significant changes in a patient''s vital signs or overall condition.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care and outcomes during observation periods.
Certified Nursing Assistant
Private Care
2021.10 - 2023.12
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Retention Specialist
Spectrum
2019.04 - 2022.12
- Utilized knowledge of customer experience to create specialized plans for customer retention.
- Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
- Reviewed successes and failures to learn from previous mistakes.
- Implemented employee incentive programs to promote positive work culture and increase retention.
- Made and received 600 sales calls weekly to existing and new customers for business growth.
- Documented performance review schedule and monitored management for timely completion.
Sales Representative
AT&T
2017.09 - 2018.11
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Exceeded goals for new accounts in single sales cycle.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
Education
Associate of Science - General Studies in Pre-Health Sciences
Austin Community College
Austin, TX12.2023
High School Diploma -
St. Martinville Senior High School
Saint Martinville, LA05.2018
Skills
- Compassionate
- Patient Care
- Safety Precautions
- Healthcare ethics
- Patient Assessments
- Customer Feedback Analysis
- Documentation skills
- Decision-Making
- Team Management
- Teamwork and Collaboration
- Time Management
- Attention to Detail
Timeline
Patient Observer
Dell Children's Medical Center
2023.06 - 2024.05
Certified Nursing Assistant
Private Care
2021.10 - 2023.12
Retention Specialist
Spectrum
2019.04 - 2022.12
Sales Representative
AT&T
2017.09 - 2018.11
Associate of Science - General Studies in Pre-Health Sciences
Austin Community College
High School Diploma -
St. Martinville Senior High School
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