Summary
Overview
Work History
Education
Skills
Timeline
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ALAYLA HAYNES

Pittsburgh,Pennsylvania

Summary

Motivated and passionate individual with a strong desire to gain valuable real-world experience. Demonstrated ability to meet deadlines and excel in both individual and collaborative settings. Known for dependability and reliability. Eager to learn and grow with your company. Exceptional customer service and communication skills, confident in making a lasting impression.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

WALGREENS PHARMACY
11.2021 - 01.2023
  • Maintained continuous communication with doctors/ insurance companies regarding patient care.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

MANAGER/HOSTESS

DUNKIN' DONUTS
11.2020 - 11.2021
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Built positive relationships with customers to increase repeat business.

CASHIER/HOSTESS

CHICK-FIL-A
06.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Organized and sanitized spaces to enhance guest experience.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

Penn Hills High School
Pittsburgh, PA

Skills

  • Problem-solving skills
  • Team collaboration
  • Powerful communication
  • Friendly, positive attitude
  • Attention to detail
  • Dependable and responsible
  • Multitasking/ Fast learner
  • Computer literacy and software use

Timeline

Pharmacy Technician

WALGREENS PHARMACY
11.2021 - 01.2023

MANAGER/HOSTESS

DUNKIN' DONUTS
11.2020 - 11.2021

CASHIER/HOSTESS

CHICK-FIL-A
06.2019 - 03.2020

High School Diploma -

Penn Hills High School

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ALAYLA HAYNES