Alayla Northern
Summary
Highly motivated biology graduate with the desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, independently, with teams, and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Freeloader/Flex Supervisor
UPS
Port Allen, LA
10.2021 - Current
- Load and unload freight, process on-demand orders, shipping and receiving.
- Perform freight inspections, housekeeping and report safety hazards
- Participate in daily meetings with team members to discuss upcoming tasks and deadlines.
- Resolve customer complaints, assist with orders, billing, returns and exchanges
Lead Cashier
Dollar General Market
Baton Rouge, LA
06.2019 - 10.2021
- Organized backroom operations including receiving, storing, restocking inventory.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Performed housekeeping to prevent safety hazards and ensure customer satisfaction.
- Mentored store employees in customer service and assistance to help improve overall satisfaction.
Sheriff's Department Assistant
Iberville Parish Courthouse
Plaquemine, LA
05.2018 - 08.2018
- Handled incoming calls, emails, and mail inquiries professionally.
- Entered data into databases accurately and efficiently.
- Organized and maintained filing systems for documents and records.
- Scheduled appointments and meetings for management.
Education
Bachelor of Science - Biology
Southern University And A & M College
Baton Rouge, LA08-2023
Skills
- Laboratory Testing
- Documentation and Reporting
- Team Training and Development
- Customer Service
- CPR Certified
Timeline
Freeloader/Flex Supervisor
UPS
10.2021 - Current
Lead Cashier
Dollar General Market
06.2019 - 10.2021
Sheriff's Department Assistant
Iberville Parish Courthouse
05.2018 - 08.2018
Bachelor of Science - Biology
Southern University And A & M College