Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic

Alaylah Robinson

Tuscaloosa

Summary

Second-year pre-nursing student from Birmingham, Alabama, focused on pediatric nursing. Committed to gaining hands-on experience to enhance clinical skills and patient interactions. Strong background in customer service, emphasizing clear communication and compassion. Eager to contribute to a healthcare team while pursuing professional development in pediatric care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
11.2022 - 08.2025
  • Collaborated with team members to maintain a clean and organized store environment.
  • Handled returns and exchanges, ensuring compliance with company policies.
  • Monitored inventory levels and restocked shelves as needed for customer satisfaction.
  • Addressed guest concerns promptly to foster positive relationships and loyalty.
  • Provided support during special events, enhancing guest engagement and participation.

Summer Camp Counselor

YMCA of Greater Birmingham
06.2025 - 08.2025
  • Supervised campers during daily activities and ensured safety protocols were followed.
  • Organized and led engaging recreational activities for diverse age groups.
  • Communicated with parents about camper progress and behavioral concerns.
  • Facilitated conflict resolution among campers to maintain a positive environment.
  • Provided guidance and support to campers in a safe, encouraging environment.
  • Provided first aid when needed in accordance with established procedures.

Workforce Development Intern

Birmingham Water Works Board
01.2024 - 05.2024
  • Assist with Training Programs: Help organize and implement training sessions for employees, including scheduling, material preparation, and tracking participant progress.
  • Data Collection and Analysis: Collect, analyze, and maintain data related to employee skills, certifications, and training progress to assess workforce development needs.
  • Employee Engagement: Support initiatives aimed at improving employee engagement and retention, including surveys or focus groups to assess employee satisfaction.
  • Career Pathway Planning: Assist in designing and implementing career development programs, helping employees with career progression within the organization.
  • Compliance and Reporting: Help ensure that all training and development programs comply with regulatory requirements, and assist with preparing reports for management.
  • Job Descriptions and Skills Assessment: Assist in updating and creating job descriptions, as well as performing skills assessments to align employee capabilities with organizational needs.
  • Support Diversity and Inclusion Initiatives: Contribute to initiatives aimed at promoting a diverse and inclusive work environment, such as assisting with outreach or mentoring programs.
  • Research Best Practices: Conduct research on industry best practices for workforce development and suggest new approaches or programs that could benefit the company.
  • Event Coordination: Help plan and coordinate career fairs, employee recognition events, and other workforce development activities.
  • Administrative Support: Provide general administrative support for the workforce development team, such as filing, scheduling, and preparing materials for meetings or trainings.

Call Center Agent

Jefferson County Medical Society
01.2023 - 02.2024
  • Handle incoming calls from members, healthcare professionals, and the public.
  • Address member concerns and provide support in accessing society resources.
  • Assist with event registration for conferences, seminars, and workshops organized by the medical society.
  • Update and maintain accurate member databases with contact information, preferences, and other relevant details.
  • Document member interactions, issues, and resolutions in the call center system.

Cashier

Publix
01.2021 - 11.2022
  • Cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.

Education

Bachelor of Science - BS - Registered Nursing/Registered Nurse

The University of Alabama
Tuscaloosa, Alabama, United States
05.2028

High School Diploma -

Ramsay IB High School
Birmingham, AL
05.2024

Skills

  • Microsoft Office
  • Data analysis
  • Team collaboration
  • Strong empathy
  • Stress tolerance
  • Multitasking
  • Adaptability and flexibility
  • Active listening
  • Exceptional communication
  • Microsoft Word
  • Office Administration

Websites

Certification

  • Microsoft Word
  • Microsoft PowerPoint
  • CPR

References

References available upon request.

Timeline

Summer Camp Counselor

YMCA of Greater Birmingham
06.2025 - 08.2025

Workforce Development Intern

Birmingham Water Works Board
01.2024 - 05.2024

Call Center Agent

Jefferson County Medical Society
01.2023 - 02.2024

Guest Advocate

Target
11.2022 - 08.2025

Cashier

Publix
01.2021 - 11.2022

Bachelor of Science - BS - Registered Nursing/Registered Nurse

The University of Alabama

High School Diploma -

Ramsay IB High School

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