Summary
Overview
Work History
Education
Skills
Reading, Writing, Baking
Timeline
Generic

Alayna Agner

Fort Pierce Fl,FL

Summary

I've worked in many environments and have learned many skills throughout. I have gained some wonderful knowledge Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

3
3
years of professional experience

Work History

Technology Specialist

Treasure Coast Lexus
12.2023 - Current
  • Mentored junior team members in best practices for technology use, fostering a culture of continuous learning and improvement.
  • Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
  • Improved customer satisfaction by providing timely and effective technology support.
  • Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.
  • Delivered high-quality presentations showcasing key technological advancements that contributed significantly towards business growth.

Receptionist

Treasure Coast Lexus
12.2023 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Waitress/ Takeout

Brock Surfside Grill and Pizzeria
09.2021 - 11.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.

Education

High School Diploma -

Port St Lucie High School
1201 SE Lennard Road Port St Lucie FL
05-2024

Skills

  • Technical Support Experience
  • Virtualization Technologies
  • Telephone skills
  • Time Management
  • Organization skills
  • File Management
  • Strong multitasking
  • Team Collaboration
  • Cash Handling
  • Service prioritization

Reading, Writing, Baking

I love reading all kinds of books different genres in my free time, I enjoy writing short stories about mysteries. I love baking I bake almost every night for the people around me to enjoy.

Timeline

Technology Specialist

Treasure Coast Lexus
12.2023 - Current

Receptionist

Treasure Coast Lexus
12.2023 - 05.2024

Waitress/ Takeout

Brock Surfside Grill and Pizzeria
09.2021 - 11.2023

High School Diploma -

Port St Lucie High School

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Alayna Agner