ALAYNA CHAPMAN
Nataliyas Vintage
Cincinnati,OH
2
years of professional experience
Retail-focused Business Management student with hands-on customer service, sales, and merchandising experience across fast-paced service and retail environments, plus personal sales generated through a curated pop-up market collaboration. Combines a Fashion Studies minor with a genuine passion for styling and creating memorable client experiences.
Work History
Pop-Up Market Collaborator
3 Months- Personally generated $1,000+ in sales across two curated pop-up markets through customer engagement, product presentation, and sales
- Selected, organized, and visually presented merchandise to attract customers and encourage purchases
- Communicated with customers about products, sizing, pricing, and styling
Front-End Assistant
3 Months- Delivered fast, friendly customer service in a high-volume, fast-paced retail environment
- Collaborated with team members to keep front-end operations running smoothly during peak hours
- Resolved customer issues on the spot, applying strong problem-solving and attention to detail
Barista
1 Year 2 Months- Provided attentive customer service and built rapport with regular customers
- Upsold add-ons and promoted new menu items, contributing to sales goals
- Maintained deep product knowledge to guide customer recommendations
- Worked closely with team members to keep service efficient during rushes
Education
BBA - Business Management, Fashion Studies
Skills
Customer service
Attention to detail
Problem-solving
Teamwork and collaboration
Excellent communication
Visual merchandising
Organization and time management
Dependable and responsible
Dependability
Friendly
positive attitude
Timeline
Pop-Up Market Collaborator
Nataliyas Vintage
06.2026 - 09.2026Read More
Front-End Assistant
Costco Wholesale
05.2026 - 08.2026Read More
Barista
Kung Fu Tea
05.2024 - 07.2025Read More
University of Cincinnati
BBA from Business Management, Fashion Studies
Read More