Alayna Clark
Huntsville,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic system analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff, and management. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Systems Analyst
Maximum Technologies
05.2023 - Current
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Resolved or escalated problem tickets to resolve user issues.
- Conducted system analysis and implementation to maintain and improve computer systems.
Server
Sams Sports Grill
01.2022 - 05.2023
- Managed 30 to 100 guests per shift serving and maintaining extra work required to complete during shift.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
BBA - Professional Management
University of North Alabama
Florence, AL12.2024
Skills
- Contract Management
- Linux
- User Requirements
- System Integration
- Problem Solving
- Product Development
- Systems Analysis
- Radar Operation
- Dining Customer Service
- Suggestive Selling
- Price Memorization
- High-Volume Dining
- Service Prioritization
- Server Training
- Cash Handling
Yoga, Meditation, Working out, Hiking, Reading
Taking time to clear my mind and staying healthy is a priority in my personal life.
Timeline
Systems Analyst
Maximum Technologies
05.2023 - Current
Server
Sams Sports Grill
01.2022 - 05.2023
BBA - Professional Management
University of North Alabama
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