Alayna Deutsch
Kansas City,MO
Summary
Results-driven professional with a dynamic background in payroll administration and face-to-face sales. Proven ability to balance accuracy and compliance in payroll processing while excelling in customer engagement, persuasive communication, and closing high-volume deals. Skilled at building strong client relationships, resolving issues in real time, and driving consistent performance growth. Adaptable, goal-oriented, and energized by fast-paced, people-facing environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager
Arrowhead Executives
02.2025 - 06.2025
- Build rapport and trust in face-to-face and business-to-business settings
- Achieved desired outcomes by employing persuasive verbal communication
- Adapted swiftly to changes or objections during negotiations to finalize transactions
- Showcased brand image with dedication
- Cultivated strong connections swiftly
- Navigated high-stress situations with effective problem-solving
- Earned Rising Star accolade for outstanding performance
Billing Specialist
Favorite Healthcare Staffing
08.2023 - Current
- Manage third-party billing systems, ensuring accurate invoicing and timely payment tracking.
- Operate within Vender Management (VMS) and Managed Service Provider System (MSP) clients.
- Skilled in Staffing Agency VMS and MSP
- Ensure and maintain positive relationships between all levels of management and staff.
- Safeguard revenues by collecting payments and providing status updates.
- Identify and resolve billing tasks using in-depth analytical skills and attention to detail.
Payroll Specialist
Favorite Healthcare Staffing
01.2021 - 08.2023
- Resolved payroll discrepancies, ensuring timely payments for a large healthcare workforce.
- Maintained accurate payroll records, contributing to efficient and precise payroll processing.
- Improved payment collection efficiency, leading to measurable enhancements in cash flow.
- Monitored timekeeping and attendance, ensuring compliance and accurate payroll calculations.
Mortgage Loan Processor
KS State Bank
03.2020 - 09.2021
- Ensured complete files before Underwriting hand-off, collaborating with Title companies for smooth closings.
- Processed complex loan applications, including first-time borrowers with challenging credit histories.
- Collected client data on assets, salaries, debts, and employment for accurate loan applications
- Reviewed file documentation to identify and correct missing or erroneous information
Event Ambassador
Topgolf
09.2015 - 06.2019
- Coordinated large-scale events, enhancing client satisfaction and achieving promotional success.
- Facilitated cross-departmental teamwork, ensuring smooth execution of complex events.
Education
Associate of Arts Degree - undefined
Johnson County Community College
08.2016
Skills
- Excel
- Persuasive Communication
- Organization
- Problem Solving
- Time Management
- Billing Processes
- Payroll
- Client Relations
- Attention to Detail
- Emotional Intelligence
- Objection Handling
- Positive Attitude
Certification
- Foundations: Sales Training Certification Course, Aug 2019
- Sandler Sales Training
Accomplishments
- Consistently broke records and won competitions
- Rising Star Award
Timeline
Account Manager
Arrowhead Executives
02.2025 - 06.2025
Billing Specialist
Favorite Healthcare Staffing
08.2023 - Current
Payroll Specialist
Favorite Healthcare Staffing
01.2021 - 08.2023
Mortgage Loan Processor
KS State Bank
03.2020 - 09.2021
Event Ambassador
Topgolf
09.2015 - 06.2019
Associate of Arts Degree - undefined
Johnson County Community College
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