Alayna Evans
San Francisco,CA
Summary
Diligent and highly motivated College Student seeking to leverage hands-on experience in client management and team collaboration to excel in the medical/healthcare field, with a focus on providing exceptional patient care.
Overview
6
6
years of professional experience
Work History
Business Office Clerk
Presidio Surgery Center
San Francisco, CA
01.2023 - Current
- Perform various business office functions, including Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction Posting, Clinical Logs, and other assigned duties
- Manage surgery scheduling, ensuring accuracy and timely communication with physician offices
- Provide excellent customer service by promptly addressing patient and physician inquiries
- Conduct pre-registration and secure necessary authorizations for scheduled surgeries
- Maintain meticulous documentation and organization of patient records and financial transactions
- Proactively verify insurance coverage and communicate payment policies to patients.
Staff Accountant Intern
South Beach Dental
San Francisco, California
09.2019 - 12.2021
- Optimized data integrity of customer accounts, managing 120+ account updates with over 300+ contacts
- Increased operational efficiency by converting documentation to interactive checklists, streamlining employee onboarding/offboarding processes
- Actively participated in management trainings, continually refining leadership skills
- Collaborated with cross-functional teams to drive innovation in products, services, and initiatives.
Sales Associate
Vector Marketing
Daly City, California
06.2018 - 08.2018
- Tracked customer orders accurately, resolving issues to ensure satisfaction
- Cultivated strong client relationships through attentive customer service and effective problem-solving.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Science - Biological Sciences with Human Emphasis
University of California, Merced
12.2024
Skills
- Proficient in Java, Microsoft Excel, R Studio, Zywave
- Strong organizational skills with a keen eye for detail
- Excellent interpersonal and communication abilities
- Adaptable team player with a proactive approach to problem-solving
- Collaborated weekly with peers, delivering concise presentations using Microsoft PowerPoint to groups of 30 individuals
- Developed strong communication skills through public speaking engagements
- Currently enhancing technical proficiency through coursework in computer science, robotics, and statistics
Languages
- English
- Spanish
Timeline
Business Office Clerk
Presidio Surgery Center
01.2023 - Current
Staff Accountant Intern
South Beach Dental
09.2019 - 12.2021
Sales Associate
Vector Marketing
06.2018 - 08.2018
Bachelor of Science - Biological Sciences with Human Emphasis
University of California, Merced
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