Alayna Flores

• Documented patient progress and communicated changes effectively.
• Trained new staff on care protocols and best practices for patient assistance.
• Provided emotional support and companionship to enhance patient well-being.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Improved patient comfort by providing compassionate and attentive care.
• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Monitored vital signs and reported changes in patient condition to medical professionals promptly.
• Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Performed wound care and dressing changes, facilitating timely healing and recovery.
• Collected and transported specimens to prepare for lab testing.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Improved clinic organization through diligent inventory management and supply ordering.

• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Worked productively with customers to meet order requirements and service expectations.
• Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

* I've held top 10 #1 Curbie position for 5 consecutive weeks, with best performance.

2 time awarded for excellent written customer reviews.

• Fostered a positive work environment by addressing employee concerns promptly and effectively.
• Increased customer satisfaction levels through effective communication of project status updates and prompt resolution of any concerns or issues.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Trained new team members on site policies and procedures.
• Guided employees and contractors in task completion, offering assistance to meet tight deadlines.