Alayna Kloeckner
Fargo Park District
Fargo,ND
1
Certification
5
years of professional experience
Proactive individual with a versatile background in customer-facing roles. Expertise in safety awareness and effective problem-solving, ready to leverage skills to enhance patron experiences and uphold safety standards.
Work History
Lifeguard
1 Year 3 Months- Responded promptly to emergencies, providing first aid and rescue techniques.
- Monitored pool activities to ensure safety and adherence to regulations.
- Enforced facility rules to maintain a safe environment for all patrons.
- Conducted regular safety checks on equipment and emergency supplies.
- Maintained cleanliness of the pool area and surrounding facilities.
Concessions Worker
3 Years- Provided exceptional customer service in high-volume concession stand, ensuring satisfaction and repeat business.
- Operated cash register accurately to handle transactions efficiently and maintain financial integrity.
- Maintained cleanliness and organization of concession area, enhancing operational efficiency and safety standards.
- Assisted in inventory management, tracking stock levels and minimizing waste through effective supply monitoring.
Restaurant Hostess
3 Years 3 Months- Welcomed guests and managed reservations to optimize seating efficiency.
- Implemented strategies to enhance guest satisfaction through personalized greetings.
- Coordinated with servers and kitchen staff to ensure seamless service flow.
- Trained new host staff on operational procedures and customer service standards.
Education
Bachelor of Arts - Human Physiology
- 3.4 GPA
- Alpha Phi Member
- EPPA Member
High School Diploma
- Honor Roll, Fall & Spring - 2025, 2024, 2023
- Dollars For Scholars Scholarship Recipient
- Crystal Sugar Scholarship Recipient
- Completed AP course in English Literature and Composition
- Completed AP course in English Language and Composition
- Completed AP course in 3D Art & Design
- Completed AP course in Biology
- 3.9 GPA
- National Honors Society Member
- National Technical Honors Society Member
- HOSA (Health Occupations Students of America) President
- Key Club Member
- Student Council Member
- Yearbook Staff Member
- Elected Captain of Varsity Volleyball Team
- Elected Captain of Varsity Track & Field Team
Skills
Effective communicator
Empathetic
Lifeguard certification
First aid
Patience and empathy
Emergency response
Strong communicator
Team collaboration
Certification
- First Aid Certified
- CPR Certified
- Red Cross Certified
- AED Certified
Timeline
Lifeguard
Fargo Park District
05.2025 - 08.2026Read More
Concessions Worker
Fargo Park District
05.2023 - 05.2026Read More
Restaurant Hostess
701 Eateries
05.2021 - 08.2024Read More
University of Minnesota
Bachelor of Arts from Human Physiology
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Fargo South High School
High School Diploma
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