Alayna Luna
Chandler,AZ
Summary
Professional in processing with strong analytical and organizational skills. Known for team collaboration, adaptability, and delivering consistent results. Adept at data management, documentation, and workflow optimization. Reliable and flexible in meeting changing needs and ensuring high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manual Processor
Vanguard
10.2024 - Current
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Subject Matter Expert
Penn Foster
02.2024 - 10.2024
- Mentored junior team members, contributing to their professional growth and development.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
Relationship Specialist
Desert Financial Credit Union
02.2021 - 02.2024
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Preschool Teacher
Cubbie Hole
08.2014 - 02.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Education
High School Diploma -
Show Low High School
Show Low, AZ05-2019
Certificate - Early Childhood Development
Northland Pioneer College
Show Low, AZ05-2019
Skills
- Attention to detail
- Cross-Functional Team Engagement
- Customer Engagement
- Efficient Data Management
Certification
- Early Childhood Development
Timeline
Manual Processor
Vanguard
10.2024 - Current
Subject Matter Expert
Penn Foster
02.2024 - 10.2024
Relationship Specialist
Desert Financial Credit Union
02.2021 - 02.2024
Preschool Teacher
Cubbie Hole
08.2014 - 02.2021
High School Diploma -
Show Low High School
Certificate - Early Childhood Development
Northland Pioneer College
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