Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alayna Luna

Chandler,AZ

Summary

Professional in processing with strong analytical and organizational skills. Known for team collaboration, adaptability, and delivering consistent results. Adept at data management, documentation, and workflow optimization. Reliable and flexible in meeting changing needs and ensuring high standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manual Processor

Vanguard
10.2024 - Current
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.

Subject Matter Expert

Penn Foster
02.2024 - 10.2024
  • Mentored junior team members, contributing to their professional growth and development.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.

Relationship Specialist

Desert Financial Credit Union
02.2021 - 02.2024
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Preschool Teacher

Cubbie Hole
08.2014 - 02.2021
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.

Education

High School Diploma -

Show Low High School
Show Low, AZ
05-2019

Certificate - Early Childhood Development

Northland Pioneer College
Show Low, AZ
05-2019

Skills

  • Attention to detail
  • Cross-Functional Team Engagement
  • Customer Engagement
  • Efficient Data Management

Certification

  • Early Childhood Development

Timeline

Manual Processor

Vanguard
10.2024 - Current

Subject Matter Expert

Penn Foster
02.2024 - 10.2024

Relationship Specialist

Desert Financial Credit Union
02.2021 - 02.2024

Preschool Teacher

Cubbie Hole
08.2014 - 02.2021

High School Diploma -

Show Low High School

Certificate - Early Childhood Development

Northland Pioneer College
Alayna Luna