Alayna Marshae

• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disinfect discharges Rooms, restock supplies in closets .
• Clean covid/ offices, clinics rooms
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Completed daily logs for management review
• Schedule all appointments at office and ensures correct computer data necessary information regarding schedule and walk -in patients, no-shows, late cancellations and other information relevant to workload accountability
• Scans reviews, fax information and print
• Informs patients on their upcoming procedures for scheduling appointments at other clinics
• Receives all telephone calls and visitors to the clinic regarding availability of, and procedures for obtaining medical related services
• Record all Walk-ins patients in data base upon arrival
• Cancels and reschedules appointments on patients request or clinic request due to illness
• Make appropriate systems
• Transmit, receive, and acknowledge documents and electronic mail and messages, as well as delivering time sensitive information to appropriate staff.
• Using and managing communication pager or intercom system to page staff members
• Used Excel to import data into the computer
• Used EXCEL, Microsoft Word , Microsoft Office, Spreadsheet, Microsoft Windows , Microsoft Excel, Adobe Flash player, Adobe acrobat and Microsoft PowerPoint
• Conducted communications and transactions with patients and visitors to foster positive experience.
• Scheduled, rescheduled, and cancelled appointments for dental patients.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Completed patient referrals to other medical specialists.

• Have fun with the kids! Make sure they play the game effectively and accordingly. Monitor the stations with prizes and most of all making sure you charge the right price of the game

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• Answer telephone calls, taking messages and/or directing calls to appropriate office staff member,
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed multiple tasks and met time-sensitive deadlines.
• Resolved customer patents problems and complaints
• Collected payments, processed transactions and updated relevant records.
• Kept reception area / or classrooms clean and neat to give visitors positive first impression.
• Faxing, filing, scanning, copying collating binding materials for reports
• Prepares routine and advance correspondence letters, memoranda, and reports
• Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.

• Updated account information to maintain customer
• Typing and reviewing reports/information for clarity for the account
• Responded proactively and positively to rapid change.
• Issuing out Debit Cards to different states
• Food stamps cards
• Typing and reviewing a variety of correspondence including reports for clarity, completeness and grammatical and procedural correctness
• Receives telephone calls and input clients information in system computer
• Generates end of the day reports as necessary pertaining to appointing outcomes and management schedule tracks, and inputs appointment templates ensuring access standards are met
• Produces management reports as needed
• Used EXCEL, Microsoft Word , Microsoft Office, Spreadsheet, Microsoft Windows , Microsoft Excel, Adobe Flash player, Adobe acrobat and Microsoft PowerPoint
• Offered advice and assistance to customers, paying attention to special needs or wants

• Greet and receive visitors and providing assistance as appropriate.
• Records all walk-ins patients int he database upon arrival

• Answer the telephone calls, taking messages and /or directing call to appropriate office staff member, scheduling appointments.
• Transmit, receive and acknowledge documents and electronic mail and messages as well as delivering time sensitive information to appropriate staff. Using and managing communication pager or intercom system to page staff members.
• Prepare and maintain suspense logs, spreadsheets, and automated files as required by local policy or Division, Department, Branch or selection chief. Maintain current on-call listings, alert rosters, and directories for designated offices and agencies.
• Maintain administrative calender, schedule conferences, and meetings. Send out reminders to specified individuals regarding assigned commitments.
• Collect, sort, and deliver incoming correspondence and delivering outgoing correspondence to designated distribution center. Generating and formatting, reports , forms and listings; requisitioning and maintaining designated forms in stock for office usage.
• Prepare and review a variety of correspondence , including reports for clarity, completeness, and grammatical and procedural correctness. Addressing, mailing out documents; faxing, filing, copying and scanning , collating and binding materials for reports and/ or distribution.
• Making travel arrangements through Defense Travel system (DTS) and IAW appropriate travel regulations and preparing travel orders and travel vouches.
• Prepares routine and advanced correspondence including letters, memoranda, and reports.
• Typing and reviewing a variety of correspondence including reports a variety of reports for clarity, completeness, and grammatical and procedural correctness.
• Operate a variety of computer software package ( Microsoft office, Word, Excel, and powerpoint) To include military specific computer software programs (CHCS, AHLTA, MHS-Genesis, Web- AEFSS, DMHRSI, ATAAPS, DTS, Essentris and ACMP).
• Complete all required initial and annual training IAW hospital policy.
• Faxing , filing,copying,scanning, collating, and binding materials for reports and/or distribution . Copying addressing and mailing out documents.