Alayna Mendoza
Fort Worth,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Repair Specialist
Safelite Auto Glass
03.2022 - Current
- Completed all repair activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Followed detailed repair and maintenance procedures for consumer products.
- Provided technical advice and guidance to customers on use and maintenance of products.
Server Trainer
Chilli's Bar & Grill
06.2020 - 07.2022
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cashier
1015 Grocery Store
10.2018 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Tallied cash drawer at beginning and end of each work shift.
Education
No Degree - Physical Therapy
Texas State
San Marcos, TX05.2019
High School Diploma -
Mercedes Early College Academy
Mercedes, TX05.2019
Skills
- Calibration Tools
- Prioritizing Calls
- Inventory Management
- Inspection and Diagnostics
- Communications Strategies
- Handheld Devices
- Diagnostic Procedures
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Repair Specialist
Safelite Auto Glass
03.2022 - Current
Server Trainer
Chilli's Bar & Grill
06.2020 - 07.2022
Cashier
1015 Grocery Store
10.2018 - 05.2020
No Degree - Physical Therapy
Texas State
High School Diploma -
Mercedes Early College Academy
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