Alayna Oguinn
Sikeston,MO
Summary
- Compassionate Nursery Coordinator with proven ability to manage nursery operations productively and efficiently. Skilled in creating safe, nurturing environments for children, developing educational and engaging activities, and implementing effective childcare policies. Excel in communication, problem-solving, and time management, ensuring smooth operation and positive experiences for both children and parents.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nursery Coordinator
YMCA of Southeast Missouri
Sikeston , MO
05.2024 - Current
- Assisted in the recruitment, training, and evaluation of nursery staff.
- Responded promptly and appropriately to inquiries from parents or guardians about their children's care.
- Ensured that all safety guidelines were followed at all times in the nursery setting.
- Implemented strategies to address any identified areas of concern.
- Coordinated with other departments within the organization to provide support services to families enrolled in the nursery program.
- Supervised volunteers assisting in daily operations of the nursery setting.
Front Desk Receptionist
YMCA of Southeast Missouri
Sikeston, MO
05.2024 - Current
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Monitored visitor access control systems.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled sensitive information in a confidential manner.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Explained policies and procedures to visitors.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Babysitter
Private Household
Sikeston, MO
04.2022 - Current
- Transporting children to school, sports activities, or other engagements when necessary.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Administering medication when needed according to parent instructions.
- Developing creative ways to encourage learning through everyday experiences.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Completing light housekeeping tasks such as tidying up toys and books.
- Using problem-solving skills to anticipate potential issues before they arise.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Maintaining a positive attitude while being patient and understanding with the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Lifeguard
YMCA of Southeast Missouri
Sikeston, MO
03.2023 - 10.2024
- Maintained constant surveillance of patrons in the swimming area at all times.
- Provided assistance to swimmers of varying skill levels.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Responded quickly to medical emergencies in the pool area.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Prepared detailed incident reports following accidents or other incidents.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Performed emergency rescues when necessary.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
Education
GED -
Homeschooled
Sikeston, MO10-2024
Skills
- Customer service
- Event planning
- Staff training
- First aid certification
- Data entry
- Problem solving
- Communication skills
- Parent communication
- Staff management
- Recruitment and hiring
- Creativity and innovation
- CPR certified
- Adaptability and flexibility
- Organizational skills
- Critical thinking
- Staff supervision
Certification
- Red Cross CPR and First Aid Certification
- Drivers License
Affiliations
- Volunteering through the church to help different communities
- Bible studies
- Swimming
- Reading
- Crafting
- Spending time outdoors
- Cooking
Timeline
Nursery Coordinator
YMCA of Southeast Missouri
05.2024 - Current
Front Desk Receptionist
YMCA of Southeast Missouri
05.2024 - Current
Lifeguard
YMCA of Southeast Missouri
03.2023 - 10.2024
Babysitter
Private Household
04.2022 - Current
GED -
Homeschooled
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