Alayna Ramos
Escondido ,CA
Summary
Dynamic professional with a proven track record at Morales Roofing, excelling in project management and customer service. Recognized for delivering high-quality work on time and fostering strong client relationships. Adept at problem-solving and maintaining attention to detail, ensuring seamless operations and enhanced customer satisfaction.
Overview
4
4
years of professional experience
Work History
Contractor
Morales Roofing
10.2023 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
Assistant Manager
Primos
03.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Del Taco
12.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Orange Glen High School
Escondido, CA06.2021
Skills
- Attention to detail
- Customer service
- Problem-solving
- Time management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Contractor
Morales Roofing
10.2023 - Current
Assistant Manager
Primos
03.2022 - 10.2023
Cashier
Del Taco
12.2020 - 07.2022
High School Diploma -
Orange Glen High School