Alayna Schall
Shelocta,PA
Summary
Reliable and upbeat Front End Clerk/Fill Technician successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Front End Clerk/ Fill Technician
Klingensmith's Drug Stores
03.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Streamlined front end operations for improved efficiency and service quality.
- Assisted customers with inquiries, resolving issues promptly and professionally.
- Maintained cleanliness and organization of the front end area, ensuring a welcoming environment for shoppers.
- Collaborated with team members to optimize store performance and achieve sales targets.
- Handled cash transactions accurately and securely, minimizing discrepancies in financial reporting.
- Trained new employees on company procedures, enhancing overall team performance through knowledge sharing.
- Processed returns efficiently while adhering to store guidelines, preserving customer satisfaction without compromising profitability.
Server
Crouse’s Cafe
08.2022 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
West Shamokin High School
Rural Valley, PA05.2024
Skills
- Customer relations abilities
- POS System Operation
- Customer Service
- Coupon handling
- Quick Learner
- POS Systems
- Strong Work Ethic
- Workplace Safety
- Cleaning procedures
Timeline
Front End Clerk/ Fill Technician
Klingensmith's Drug Stores
03.2023 - Current
Server
Crouse’s Cafe
08.2022 - 11.2022
High School Diploma -
West Shamokin High School