Alayna Sigrist
Minden,NV
Summary
Highly motivated employee with exceptional interpersonal skills and a strong work ethic. Demonstrates adaptability and a proven track record of building relationships, multitasking, and making sound decisions.
Overview
2
2
years of professional experience
Work History
Assistant Manager / Front Desk Receptionist
Pulse Fitness
Minden, NV
01.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Communicated directly about memberships needing attention, and updated customer information to ensure accuracy of records.
- Provided personalized assistance, support and built rapport to develop strong relationships with customers.
- Developed detailed Standard Operating Procedures to ensure consistent and efficient execution of processes.
- Developed a system for tracking inventory.
- Created online monthly schedules for staff.
- Created training materials for new staff members.
- Provided guidance and support to junior staff members on daily tasks and projects.
- Trained new staff for the front desk, cleaning, and kids' club.
- Investigated customer needs regarding members' accounts.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Performed minor maintenance tasks, such as changing light bulbs, or unclogging drains.
- Created reports on member status, inventory levels, and financial data.
Kids Club Associate
Pulse Fitness
Minden, NV
12.2022 - 01.2024
- Provided quality customer service to children and parents.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Supervised children in the play area at all times to ensure safety regulations were followed.
- Assisted with check-in and check-out procedures for parents
- Maintained a safe, clean and organized environment throughout the facility.
- Assisted in resolving any complaints received from customers in a professional manner.
- Sanitized toys and tables to maintain clean, safe environment.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Child and Pet Sitter
Friends And Family Members
Minden, NV
01.2023 - Current
- Fed animals twice daily and refilled water dish.
- Walked dogs regularly to promote exercise and maintain proper health and fitness.
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and dishes.
Education
Douglas High School
Minden, NV07-2026
Skills
- Customer Service & Rapport
- Strong work ethic
- Employee Scheduling
- Money handling
- Product and service knowledge
- Problem-solving skills
- Attention to Detail
- Organizational Skills
- Report Development
- Multitasking
- Time Management
- Computer Skills
References
References available upon request.
Timeline
Assistant Manager / Front Desk Receptionist
Pulse Fitness
01.2024 - Current
Child and Pet Sitter
Friends And Family Members
01.2023 - Current
Kids Club Associate
Pulse Fitness
12.2022 - 01.2024
Douglas High School
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