Alayna Soto
Maquoketa
Summary
Dynamic Integrated Health Home Supervisor at Hillcrest Family Services with expertise in care plan assessment and staff development. Proven track record in enhancing team performance and advocating for client needs. Skilled in financial management and fostering collaborative relationships, ensuring comprehensive care for individuals with complex needs.
Overview
8
8
years of professional experience
Work History
Integrated Health Home Supervisor
Hillcrest Family Services
02.2022 - Current
- Responsible for overseeing the Integrated Health Home team providing supervision and training, ensuring they are appropriately trained and competent to deliver services.
- Being involved in developing job descriptions, assessing staffing needs, coaching team members, and hiring new staff.
- Conducting performance evaluations and provides feedback to the team.
- Supervisor ensures that the IHH team provides care coordination services, including referrals to community and social support services.
- Ensures the IHH team complies with state plan amendments, provider standards, and the Iowa Medicaid Enterprise (IME)'s requirements.
- Responsible for reporting data that helps evaluate the impact of IHH services on individual and population outcomes.
- Budget Management: The supervisor may be involved in managing the IHH's budget.
- They advocate for the needs of members and the IHH program.
- Acts as a leader and manager, ensuring the IHH team effectively delivers comprehensive, coordinated care to individuals with complex needs.
Infant Room Teacher
Little River Hawks Daycare
01.2020 - 03.2022
- Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
- Employed learning through play philosophy and educational objectives, striking balance between teacher-directed and child-directed activities and encouraging children to communicate verbally.
- Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Maintained confidentiality of children, family information and staff.
FSRP Counselor
Family's First
02.2019 - 01.2020
- Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
- Facilitated supportive services and counseling for family members to address special concerns.
- Assisted families in navigating government agencies and accessing entitlement benefits.
- Collected information through observation and interviews with children, parents, relatives and neighbors.
- Attended hearings and depositions in family court.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Documented data and completed accurate updates to case records.
Substance Abuse Counselor
Area Substance Abuse Council
03.2017 - 11.2018
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Facilitated group and individual therapy in outpatient setting.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Developed individual treatment goals based on history and diagnosis.
- Kept accurate and detailed records to track and document client progress.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Monitored client progress to make necessary adjustments for client success.
- Supported aftercare planning for continued recovery after treatment.
Education
Bachelor of Arts - Psychology
Ashford University
Clinton05-2013
Skills
- Client documentation
- Care plan assessment
- Schedule development
- Workflow management
- Financial management
- Staff development
- Department organization
- Microsoft office proficient
Timeline
Integrated Health Home Supervisor
Hillcrest Family Services
02.2022 - Current
Infant Room Teacher
Little River Hawks Daycare
01.2020 - 03.2022
FSRP Counselor
Family's First
02.2019 - 01.2020
Substance Abuse Counselor
Area Substance Abuse Council
03.2017 - 11.2018
Bachelor of Arts - Psychology
Ashford University
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