Alayna White
Shelbyville,KY
Summary
Detail-oriented and knowledgeable Tech/Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
11
11
years of professional experience
Work History
Chiropractic Tech
C.O.R.E Health Centers
08.2022 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Input patient data into computer system and checked information for accuracy.
- Take and record vital signs; blood pressure, temperature, pulse, respiration, weight, and check for pain level
Scheduler
360care
09.2018 - 08.2022
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Followed up with patients to reschedule missed appointments.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Legal Assistant
Robinson Salyers
01.2013 - 09.2018
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Created spreadsheets to track client progress and document billable hours.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Education
High School Diploma -
Martha Layne Collins High School
Shelbyville, KY06.2011
Skills
- Service Records Management
- Extensive Organizational Skills
- File and Record Maintenance
- Information Tracking
- Examination Scheduling
- X-Ray Development
- Patient Relations
- Muscle Performance
- Medical Terminology
- Payment Collection
- Patient Flow Management
- Insurance Billing
- Stretching Exercises
- Telephone Etiquette
- Patient Education
- Medical History Collection
- Cleaning and Sanitizing
- Patient Information Maintenance
Timeline
Chiropractic Tech
C.O.R.E Health Centers
08.2022 - Current
Scheduler
360care
09.2018 - 08.2022
Legal Assistant
Robinson Salyers
01.2013 - 09.2018
High School Diploma -
Martha Layne Collins High School
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