Alayna Will
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Manager
Radar's Dairy Bar
04.2023 - 10.2023
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Food Line and Server
Mifflin Dairy Bar
04.2022 - 09.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Psychology
Johnson & Wales University - Charlotte
Charlotte, NC05.2027
High School Diploma -
Ashland High School
Ashland, OH06.2023
Skills
- Scheduling and Coordinating
- Decision-Making
- Negotiation and Conflict Resolution
- Transactions and Cash Handling
- Cool Under Pressure
- Reliable and Responsible
- Strong Work Ethic
- ServeSafe Manager
Timeline
Manager
Radar's Dairy Bar
04.2023 - 10.2023
Food Line and Server
Mifflin Dairy Bar
04.2022 - 09.2022
Bachelor of Science - Psychology
Johnson & Wales University - Charlotte
High School Diploma -
Ashland High School