Alaynah Burns

• Supervised daily operations to ensure efficient workflow and high-quality services.
• Implemented scheduling adjustments to optimize staff coverage during peak hours.
• Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
• Conducted performance evaluations for team members, providing feedback for continuous improvement.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Kept employees operating productively and working on task to meet business and customer needs.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Tracked receipts, employee hours, and inventory movements.

• Assisted in food preparation and assembly to ensure timely service during peak hours.
• Maintained cleanliness and organization of dining area, enhancing customer experience.
• Collaborated with team members to implement efficient workflow processes.
• Operated cash register, managing transactions accurately and efficiently.
• Followed health and safety protocols to maintain quality standards in food handling.
• Adapted quickly to changing priorities in a fast-paced environment, ensuring operational efficiency.
• Learned all required tasks quickly to maximize performance.

Able to develop and maintain a positive relationships with team members through email

and face-to-face interactions.

• Searching for a full filling position to expand on my abilities within a workplace and

interactions with others within such a space.

• Able to learn the necessary skills required for the position aimed for on the basis of the

position.

• Will communicate with other members of m y community when a certain unforeseen

situation had occur and succeed with them when aiming to settle such a situation.

• Holds patience when conversing with customers with any questions, concerns, or overall

confusion with any product.

• Has the ability to quickly pick up on any task given accordingly.