Alayshia Carter
Houston,TX
Summary
Operations professional with 8 years of experience seeking Operations Associate role. Proven track record in team collaboration, problem-solving, and time management across diverse industries. Skilled in ensuring compliance with safety protocols and optimizing operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Safety Technician
Turner Industries
Baton Rouge
12.2024 - 03.2025
- Inspect workplaces to identify potential hazards, including physical, chemical, and ergonomic risks.
- Conduct risk assessments to evaluate the likelihood and severity of potential hazards.
- Assist in developing and implementing safety programs and procedures.
- Ensure compliance with relevant regulations, standards, and company policies.
- Provide safety training to employees on proper procedures, equipment usage, and emergency response.
- Conduct safety briefings and meetings to reinforce safety protocols.
Scaffold Builder
Brandsafway
Killona, LA
05.2023 - 12.2024
- Erected and dismantled scaffolding for construction projects, ensuring compliance with safety regulations and industry standards.
- Inspected scaffolding for structural integrity, addressing potential hazards to maintain safety.
- Collaborated with construction teams to facilitate efficient and secure access to elevated work areas.
- Resolved issues related to scaffolding stability and safety, enhancing overall project safety.
- Maintained and cleaned scaffolding equipment to ensure its readiness for subsequent use.
- Trained new team members in scaffolding operations, promoting skill development and safety awareness.
CALL CENTER JOB
MCI Careers
Gramercy, LA
02.2020 - 04.2023
- Scheduled patient appointments, ensuring accuracy and timely reminders.
- Maintained accurate and up-to-date patient records and information.
- Verified insurance information and eligibility efficiently.
- Provided effective customer service by promptly resolving client inquiries and concerns.
- Maintained a clean and organized reception area to create a welcoming environment for clients.
- Utilized Microsoft Office Suite, including Word, Excel, and Outlook, proficiently.
Restaurant Shift Leader
Rally’s
Laplace, LA
03.2017 - 02.2020
- Managed a team of employees to ensure efficient shift operations.
- Provided training and support to new hires, leading to improved team performance.
- Resolved customer complaints effectively to maintain high customer satisfaction.
- Managed inventory levels to minimize waste and ensure adequate supplies.
- Maintained a clean and organized workspace in adherence to company standards.
- Balanced cash drawers and prepared deposits with accuracy.
- Created and implemented shift schedules to optimize staffing and reduce labor costs.
- Identified and resolved operational issues proactively for smooth operations.
- Consistently exceeded sales goals and customer satisfaction targets.
- Demonstrated leadership and organizational skills, achieving consistently positive results.
Education
GED - undefined
Louisiana Technical College
Reserve, LASkills
- Computer
- Time Management
- Problem-Solving
- Teamwork
- Customer Service
- Problem Solving
- Data Analysis
- Communication
- Microsoft Office Proficiency
- Skills: Project Management
- Adaptability
- Organizational Skills
- Attention to Detail
Certification
- NCCCO
- OSHA
- NCCER
- NOCCOR
- OSHA 30
- Food Handler Certification
- OSHA 10
Timeline
Safety Technician
Turner Industries
12.2024 - 03.2025
Scaffold Builder
Brandsafway
05.2023 - 12.2024
CALL CENTER JOB
MCI Careers
02.2020 - 04.2023
Restaurant Shift Leader
Rally’s
03.2017 - 02.2020
GED - undefined
Louisiana Technical College