Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaysia Anderson

San Antonio,TX

Summary

Dedicated with excellent experience in customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

1
1
year of professional experience

Work History

Customer Service Supervisor

Alorica
10.2024 - 06.2025
  • Assisted customers in taking appropriate measures to safeguard their accounts following instances of confirmed or suspected fraud events.
  • Conducted thorough investigations to gather evidence, leading to successful legal action against perpetrators.
  • Improved customer trust through transparent communication regarding potential fraud threats and resolutions.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Effectively handled around 30-40 calls per day.

Kirby Vacuum Dealer

Rhodesia Capital
06.2025 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Increased door sales by effectively presenting product features and benefits to potential customers.
  • Partnered with installation teams to ensure seamless delivery of products by coordinating schedules and addressing any issues that arose during the process.
  • Assisted in training new hires on company policies, procedures, products offerings as well as effective selling techniques.
  • Created customized proposals outlining product specifications, pricing options, and financing plans for clients.
  • Enhanced overall customer experience by promptly addressing concerns or questions throughout the entire buying journey.
  • Provided after-sales support, ensuring customer satisfaction and fostering long-term relationships.
  • Negotiated contracts with clients to close deals while maintaining profitability for the company.

Sales Representative

Burlington
08.2024 - 10.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.

Education

High School Diploma -

Judson High School
Converse, TX
05.2024

Skills

  • Ability to de-escalate a situation
  • Empathic
  • Easy to get along with
  • Customer service
  • Friendly, positive attitude
  • Flexible and adaptable
  • Calm under pressure
  • Active listening
  • Excellent phone etiquette

Timeline

Kirby Vacuum Dealer

Rhodesia Capital
06.2025 - Current

Customer Service Supervisor

Alorica
10.2024 - 06.2025

Sales Representative

Burlington
08.2024 - 10.2024

High School Diploma -

Judson High School

Similar Profiles

CREATE PROFILE