Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaysia Auna Raquel

Waipahu

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Pool Maintenance Technician

Pacific Aquascape
Kapolei
02.2024 - Current
  • Performed routine pool cleaning and maintenance tasks for residential and commercial clients.
  • Inspected pool equipment and systems for proper functionality and safety compliance.
  • Balanced pool chemicals to ensure safe and clean swimming conditions.
  • Assisted in troubleshooting and repairing pool pumps, filters, and heaters.
  • Educated clients on best practices for pool care and maintenance schedules.
  • Documented service visits, including maintenance performed and chemical readings.
  • Maintained inventory of cleaning supplies and equipment for operational readiness.
  • Cleaned and maintained pool filters, pumps, skimmers, and other equipment on a regular basis.
  • Troubleshot problems with automated control systems used to regulate temperature and filtration cycles.
  • Ordered necessary supplies such as cleaning chemicals, replacement parts.
  • Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
  • Built loyal clientele, with callback when future support was required.
  • Maintained records of maintenance activities, repairs, chemicals used.
  • Advised customers on proper care of their pools including chemical use, filter maintenance schedules and more.

Merchandising Associate

Hawaiian Sun
Honolulu
06.2022 - 02.2024
  • Managed product displays to enhance customer engagement and drive sales.
  • Assisted in analyzing sales data to optimize product assortment and placement.
  • Conducted regular inventory audits to maintain stock accuracy and reduce discrepancies.
  • Organized promotional events to increase brand awareness and customer interaction.
  • Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
  • Created innovative visual display solutions for promotional events.
  • Organized product displays to attract customers and increase sales.
  • Monitored stock levels, reordered items when necessary, and ensured proper storage of products.
  • Maintained accurate inventory records of all merchandise received and shipped out from the store.
  • Provided excellent customer service by answering questions about products and services.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Barista

Starbucks
Waipahu
02.2019 - 02.2022
  • Crafted high-quality beverages using espresso machines and brewing equipment.
  • Provided exceptional customer service in a fast-paced environment.
  • Maintained cleanliness and organization of the workspace and equipment.
  • Trained new team members on menu items and customer interactions.
  • Handled cash register operations and processed customer transactions efficiently.
  • Stocked inventory and ensured product availability during busy shifts.
  • Collaborated with team members to create a positive atmosphere for customers.
  • Monitored product quality and freshness to uphold company standards.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Described menu items to customers and suggested products based on stated preferences.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.

Education

High School Diploma -

Mililani High School
Mililani
06-2019

Skills

  • Pool maintenance
  • Chemical balancing
  • Equipment troubleshooting
  • Inventory management
  • Safety compliance
  • Customer relationship management
  • Beverage preparation
  • Cash handling
  • Customer engagement
  • Problem solving
  • Effective communication
  • Workflow management
  • POS system operation
  • Safe food handling practices
  • Decision-making
  • Espresso machine operations
  • Clear communication
  • Point of sale operation
  • Friendly and outgoing
  • Coffee brewing
  • Physical stamina
  • Verbal and written communication
  • Excellent memory
  • Active listener
  • Order taking
  • Cleanliness
  • POS systems
  • Calm demeanor
  • Ordering procedures
  • Coffee and tea expertise

Timeline

Pool Maintenance Technician

Pacific Aquascape
02.2024 - Current

Merchandising Associate

Hawaiian Sun
06.2022 - 02.2024

Barista

Starbucks
02.2019 - 02.2022

High School Diploma -

Mililani High School

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