Dynamic and dedicated professional with a strong background in hospitality, exemplified during my tenure at Hard Rock Cafe. Proven ability to enhance customer satisfaction through exceptional service and teamwork. Skilled in safe food handling and upselling techniques, consistently driving revenue growth while maintaining a positive and friendly attitude.
Interacted with guests while serving food and beverages to enhance their experience.
Ensured a welcoming atmosphere through attentive service.
Maintained cleanliness by promptly bussing unneeded tableware.
Coordinated setup for special events at the restaurant as required.
Supported server in delivering outstanding guest experiences by foreseeing needs.
Elevated guest interactions with enjoyable and significant discussions.
Enhanced customer service by delivering meals during peak times.
Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays.
Supported servers by handling drink preparation and order-taking efficiently.
Delivered exceptional service at Hard Rock Cafe, enhancing guest experiences. Managed high
-volume orders efficiently,
contributing to team success and customer satisfaction.
Maximized sales through upselling techniques at Hard Rock Cafe. Consistently met performance targets, driving revenue
growth and improving overall restaurant metrics.
Fostered strong teamwork at Hard Rock Cafe, ensuring seamless service during peak hours. Supported colleagues,
contributing to a positive work environment and improved operational efficiency.
Maintained meticulous attention to food allergies and dietary restrictions, ensuring guest safety and personalized dining
experiences. Conducted thorough quality checks.
Operated cash register and accurately processed payments, returns, and exchanges.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Built and maintained positive working relationships with co-workers.
Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Provided friendly and attentive customer service to ensure a pleasant dining experience.
• Bussed used and unneeded dishes and glassware from guest tables.
• Assisted servers and bartenders with orders and refilling drinks.
Greeted customers warmly and offered assistance.
Kept work area clean, organized and free of clutter at all times.
Helped customers find and select products.
Assisted customers with product selection to ensure customer satisfaction.
Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Tagged new merchandise for sale and updated signs
Operated cash register and accurately processed payments, returns, and exchanges.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Built and maintained positive working relationships with co-workers
Helped customers find and select products.
Kept work area clean, organized and free of clutter at all times.
Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Introduced promotions and sale opportunities, enticing customers
Operated cash register and accurately processed payments, returns, and exchanges.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.